AVP, Applications Manager at Cathay Bank in Location not listed

ESSENTIAL FUNCTIONS

• Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues.
• Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems.
• Cultivate and disseminate knowledge of application-usage best practices.
• Research and make recommendations on software products and services in support of procurement and development efforts.
• Evaluate, install, configure, and deploy new applications, systems software, products, and/or enhancements to existing applications throughout the enterprise.
• Collaborate with analysts, designers, and system owners in the testing of new software programs and applications.
• Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.
• Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.
• Design, develop, and install application enhancements and upgrades.
• Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings.
• Contribute to pre-testing phase of development by evaluating proposals in order to identify potential problem areas and make appropriate recommendations.
• Negotiate contracts with software and service providers.
• Liaise with the company’s software suppliers for prompt rectification of any problems or emergencies.
• Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing.
• Compile and maintain inventory of company software and systems assets and their corresponding contracts/agreements.
• Develop and communicate training and documentation for end users, hold clinics as necessary, and other user-related activities.
• Develop, distribute, and coordinate in-depth end-user reviews for modified and new systems or applications.
• Direct the application team in support of business operations.
• Manage and provide guidance to the Applications Support Team, including writing annual performance evaluations and providing balanced feedback.

QUALIFICATIONS

Education:

• Four-year university degree or college diploma in the field of computer science.

Experience:

• Minimum 5 years of direct experience managing applications and/or systems management.
• Minimum 3 years of experience managing a team.
• Experience in overseeing the direction, development, and implementation of software solutions.
• Hands-on experience with automated software management tools.
• Strong knowledge of system and software quality assurance best practices and methodologies.
• Experience with core banking software applications, including FIS, Fiserv, Finastra, Temenos, Jack Henry, etc.
• Working knowledge of network and PC operating systems
• Working knowledge of current network hardware, protocols, and standards
• Knowledge of applicable data privacy practices and laws.

Skills/Ability:

• Excellent written and oral communication skills.
• Excellent listening and interpersonal skills.
• Strong customer-service orientation.
• Good project management skills and/or substantial exposure to project-based work structures.
• Ability to communicate ideas in both technical and user-friendly language.
• Ability to conduct research into application issues and products.
• Highly self-motivated and directed.
• Keen attention to detail.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.

OTHER DETAILS

Pay Range: $102,000 – $122,000 / year

Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.

Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).