Manager Informational Technology((ERP… at Caterpillar · Bengaluru

Manager Informational Technology((ERP Deployment & Test Automation) Location: Bangalore, Karnataka Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking a Skilled Manager Informational Technology((ERP Deployment & Test Automation)  to join our Application Services -CAT IT Division. The preference for this role is to be based out of Bangalore – Caterpillar PSN What you will do Leads a team within the ERP Deployment and Testing Services organization, responsible for delivering SAP/QAD ERP implementations, Basis support, Release Management and test automation capabilities. This role drives execution across ERP SDLC phases with a strong focus on quality, reliability, and operational excellence. The incumbent works closely with Business Units, global IT teams, and external partners to support critical ERP programs, improve delivery efficiency, and enable adoption of automation and standardized testing practices. Lead and manage a team of IT professionals (10 -13 FTEs) and contract resources, including work allocation, coaching, and performance management Drive execution of ERP deployment activities across design, build, testing, cutover, and hypercare phases Define and execute test strategy including functional, integration, performance and regression testing Promote and implement test automation practices including regression automation and test data management Ensure adherence to organizational standards, policies, and compliance requirements Collaborate with business stakeholders and IT teams to ensure high-quality delivery Support vendor and partner management to ensure delivery commitments Lead issue resolution and troubleshooting for complex system issues Track and report KPIs such as defect trends, test coverage, and delivery timelines Drive continuous improvement and standardization within the team Job Responsibilities: Lead ERP deployment and testing activities Manage team performance, coaching, and development Ensure delivery quality through testing and defect management Drive automation adoption within the team Coordinate with stakeholders, IT teams, and vendors Support compliance and governance requirements What you will have Bachelor’s or Master’s degree in IT or related field 10–15 years of experience in ERP, application development, or testing services 3–5 years of team leadership experience Strong experience in SAP (S/4, ECC) and QAD implementations Experience with test automation tools (UFT, Selenium, Tosca or equivalent) Knowledge of SDLC and Agile/DevOps practices Strong leadership, communication, and problem-solving skills This position requires the candidate to work a 5-day-a-week schedule in the office Mandatory Skills: SAP / ERP Deployment Test Management and Automation SDLC, Agile, DevOps practices Team leadership and stakeholder management Strong analytical and problem-solving skills Preferred Skills: Experience contributing to Testing Center of Excellence (TCoE) Test data management knowledge Exposure to AI/automation in testing Performance testing experience - ServiceNow, ALM, or Jira knowledge Skills desired: Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. Level Basic Understanding: • Works to understand the business priorities of internal and external clients. • Describes profitability drivers and considerations. • Describes desired or actual business results in measurable scales or terms. • Explains how the organization makes money. Information Technology Trends: Knowledge of marketplace experience, developments and trends related to the organization's use of Information Technology (IT); ability to apply knowledge of IT appropriately to benefit the organization. Level Extensive Experience: • Compares organization's technology practices to other organizations. • Discusses organizational position in relation to technology-related trends. • Cites examples of successful organization initiatives and underlying technologies. • Presents alternative views of key technologies and their implications. • Highlights organizational implications associated with major IT trends. • Advises key lines of business on major advances in technology and implications. Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Extensive Experience: • Seeks discrepancies and inconsistencies in available information; explains variances. • Organizes and prioritizes the sequence of steps to be taken to remedy the situation. • Identifies many possible causes for a problem based on prior experience and current research. • Quantifies the costs, benefits, risks and chances for success before recommending a course of action. • Approaches a complex problem by breaking it down into its component parts. • Chooses among a diverse set of analytical tools according to the nature of the situation. Talent Management: Knowledge of the critical competencies required to achieve intended results; ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization. Level Working Knowledge: • Recommends improvements to talent management initiatives based on analysis of data on their effectiveness. • Maintains strong relationships with formal and informal mentors. • Implements systems and methods for supporting talent management programs. • Negotiates for key developmental experiences and transitional experiences. • Introduces contacts from personal and professional networks to hiring managers. Leadership: Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long-term perspective of the future state of things and how to get there. Level Extensive Experience: • Translates vision into specific functional or departmental initiatives. • Uses a normative decision model (with leadership styles and situational variables) to select style. • Promotes efficacy through monitoring, coaching & motivating subordinates, intervention, etc. • Uses emotional contagion to affect the mood of group members, tone of group and group processes. • Initiates structure: role clarification, setting standards, holding subordinates accountable, etc. • Employs various group decision-making methods depending on the situation. Vendor/Supplier Management: Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g. vendors, service providers, contractors, consultants and suppliers). Level Extensive Experience: • Manages actual and perceived conflict of interest issues. • Monitors and communicates vendor effectiveness, reliability and performance. • Influences existing and new vendor relationships and the approved vendor list. • Interprets documents detailing service provisions and financial arrangements. • Explains case studies of effective and ineffective partnering relationships and lessons learned. • Advises others on the issues and considerations for working with new vendors, suppliers or partners. IT Service Management (ITSM): Knowledge of Information Technology (IT) service; ability to manage IT services and oversee service operations. Level Expert: • Oversees the establishment and use of best practices in IT service management. • Leads in the development of information technology and personal technical skills. • Promotes the use of standard procedures in each function of IT services. • Creates criteria to measure professional services; ensures the quality of IT services. • Forecasts technological industry trends and potential risks in IT service management. • Provides insight into system optimization and development of process-focused IT services. What you will get: Work Life Harmony Earned and medical leave. Relocation assistance Holistic Development Personal and professional development through Caterpillar ‘s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan. Additional Information: Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers Caterpillar is an Equal Opportunity Employer (EEO) EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply This position requires working onsite five days a week. Visa Sponsorship is not available for this position. Posting Dates: July 2, 2026 - July 15, 2026 Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.