HUS Appointment Setter / Sales Development… at Castille… · Home Based

Appointment Setter / Sales Development Representative (SDR)

Engagement Type: Independent Contractor
Compensation: Conditional Base Pay

About Us

We are three growing U.S.-focused service companies specializing in providing dedicated virtual assistants and remote administrative support to businesses across the fitness, beauty, wellness, home services, and trades industries.

Our companies operate across three specialized markets:

Peak Studio Partners – Fitness & Wellness

Peak Studio Partners provides dedicated virtual assistants to gyms, fitness clubs, personal trainers, Pilates studios, yoga studios, and other fitness businesses. Our services help businesses manage member communications, appointment scheduling, lead follow-ups, and day-to-day administrative operations.

Mirror House Partners – Beauty & Personal Care

Mirror House Partners supports beauty salons, barbershops, beauty studios, nail salons, spas, and other beauty and wellness businesses through dedicated virtual assistants handling appointment bookings, client communications, administrative tasks, and customer retention.

Workline Partners – Trades & Home Services

Workline Partners provides dedicated administrative support to HVAC companies, plumbing businesses, electricians, landscaping companies, automotive service providers, and other trade businesses. Our services help clients manage customer inquiries, scheduling, dispatch coordination, estimates, and daily office operations.

As we continue expanding our customer base, we're looking for confident, motivated, and results-driven appointment setters to help us connect with prospective business clients.

Position Overview

We are seeking Appointment Setters / Sales Development Representatives (SDRs) to conduct outbound cold calls to businesses, introduce our services, identify interested decision-makers, and schedule qualified telephone appointments with our sales representatives.

This is a primarily outbound, phone-based prospecting role.

Your responsibility is to generate genuine interest and book qualified sales appointments. You will not be responsible for closing sales, negotiating agreements, or managing client onboarding.

You may be assigned to one or more of our three brands depending on your experience, performance, and business requirements.

This opportunity is ideal for experienced sales professionals who enjoy speaking with business owners, are confident handling objections, and thrive in a results-oriented environment.

What You'll Be Doing

Outbound Calling & Prospecting

• Make high-volume outbound cold calls using provided business prospect lists.
• Reach business owners, managers, and other relevant decision-makers.
• Professionally introduce the assigned company's services and explain the potential benefits.
• Establish rapport and identify opportunities for our services.
• Navigate gatekeepers and handle common objections professionally.
• Conduct follow-up calls with prospects who express interest but are not ready to schedule immediately.

Lead Qualification & Appointment Setting

• Identify businesses that may benefit from dedicated virtual assistant or administrative support.
• Ask relevant qualifying questions to understand current business operations and administrative needs.
• Confirm that the prospect has genuine interest in learning more about our services.
• Schedule telephone appointments between qualified prospects and our designated sales representatives.
• Confirm appointment details, contact information, and relevant business information.
• Ensure appointments are accurately recorded and transferred to the appropriate sales representative.

CRM & Activity Management

• Maintain accurate records of calls, conversations, and prospect information.
• Update lead statuses, follow-up requirements, and scheduled appointments in the designated CRM.
• Document relevant prospect requirements for our sales team.
• Track outreach activity and appointment outcomes.
• Maintain professional communication with the sales team to ensure effective handoffs.

Compensation

Conditional Base Pay

This opportunity offers conditional base pay, subject to established performance standards, verified service activity, and the eligibility requirements set forth in the applicable written agreement.

Eligibility may depend on:

• Completion of agreed prospecting activities and calling requirements.
• Accurate and timely CRM documentation.
• Compliance with applicable campaign standards and agreed service requirements.
• Verification of qualifying service hours and activity records.
• Satisfaction of the eligibility conditions established in the written agreement.

Conditional base pay does not constitute an unconditional guarantee of paid hours or fixed monthly earnings.

The applicable compensation arrangements, eligibility conditions, and payment terms will be disclosed before engagement.

Who We're Looking For

We're looking for individuals who are confident, articulate, resilient, and comfortable conducting high-volume outbound sales outreach.

Requirements:

• Strong spoken English with clear, professional pronunciation.
• Previous experience in cold calling, appointment setting, telemarketing, or B2B lead generation.
• Confidence speaking directly with business owners and decision-makers.
• Ability to handle rejection, overcome objections, and maintain a professional attitude.
• Ability to call at least 100 unique assigned business leads per agreed active calling day, potentially requiring a higher number of total dial attempts.
• Experience using scripts, qualifying leads, and scheduling sales appointments.
• Strong attention to detail and ability to accurately document prospect information.
• Ability to work independently with minimal supervision.
• Reliable internet connection and a quiet, professional calling environment.
• Availability for outbound calling during agreed campaign operating hours.
• Willingness to work within clearly defined performance expectations and service-quality requirements.

Preferred, but not required:

• Previous experience calling U.S. businesses.
• Experience in BPO, telemarketing, or outbound appointment-setting campaigns.
• Familiarity with CRM platforms and cloud-based calling systems.
• Experience in fitness, beauty, home services, or virtual assistant services.
• A proven track record of scheduling qualified sales appointments.

Systems & Equipment

Candidates should have access to a suitable working setup, including:

• Reliable high-speed internet connection, preferably 25 Mbps or higher.
• Computer capable of running browser-based CRM and calling software.
• Noise-canceling headset with a working microphone.
• Quiet workspace suitable for professional telephone conversations.
• Basic familiarity with online scheduling tools and CRM systems.

Calling scripts, service information, prospect lists, and campaign-specific guidance will be provided.

Independent Contractor Arrangement

This opportunity is offered on an independent contractor basis and is not intended to constitute a traditional salaried employment position.

Contractors are responsible for managing their own work arrangements, subject to agreed service requirements, prospect availability, applicable law, and the written agreement.

Compensation includes conditional base pay subject to the agreed contractual terms.

The engagement is intended for independent professionals comfortable with measurable performance expectations and outbound business development.

The final written agreement will establish the applicable services, compensation eligibility requirements, payment arrangements, and other engagement conditions.

Why Work With Us?

Conditional Base Pay: A compensation structure based on agreed service and performance requirements.

Multiple Industries: Gain experience prospecting across fitness, beauty, wellness, and home-service sectors.

U.S. Business Market: Communicate directly with American businesses and develop international B2B sales experience.

Straightforward Responsibilities: Your primary objective is to identify interested prospects and schedule qualified sales appointments. Our sales representatives handle the closing process.

Growth Opportunities: Strong performers may be considered for additional campaigns, expanded responsibilities, or future opportunities within our group of companies.

Recruitment & Application Process

Shortlisted candidates will be contacted with further information regarding the opportunity, including the Prospective Service Provider Information & Business-to-Business Engagement Guide.

Candidates proceeding through the selection process may be asked to review and acknowledge the compensation structure, performance requirements, and engagement arrangements before attending an interview.

Selected candidates will receive the proposed engagement terms and applicable written agreement for review before accepting an engagement.

We look forward to hearing from experienced appointment setters who are ready to contribute to our continued expansion.

Job Types: Full-time, Contract

Pay: R18 000,00 - R29 000,00 per month

Work Location: Remote