Shift Manager - NY at Carrols Corporation in Tonawanda, NY

Burger King® Hourly Shift Coordinator

Bring the flavor. Bring the fire. Lead the way.

Welcome to the Flame-Grilled Life

At Burger King®, our Hourly Shift Coordinators are the leaders who set the tone for every shift. You’re responsible for delivering a smooth operation, strong team performance, and an exceptional guest experience — every time the doors open.

In this role, you’ll lead Team Members during your assigned shifts, ensuring food quality, service speed, cleanliness, and safety standards are consistently met. You’ll coach in the moment, solve problems quickly, and keep the team focused, motivated, and accountable.

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you’ll take ownership of shift execution and help drive results through strong communication, attention to detail, and leading by example.

If you’re dependable, confident in making decisions, and ready to step into an entry-level leadership role in a fast-paced environment, this is your opportunity to grow.

What You’ll Do

• Create great guest experiences by guiding the team to deliver accurate, fast, friendly service in a clean environment
• Coach and motivate the crew by offering feedback, supporting development, and keeping everyone energized throughout the shift
• Lead shift operations by executing the shift plan, upholding BK® standards, directing workflow, and stepping in wherever needed
• Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders

What You Bring

• At least 18 years of age
• High School Diploma or GED preferred
• Experience in restaurants, retail, or another fast-paced environment
• A people-first attitude with strong communication skills
• Ability to motivate others and solve problems confidently during busy shifts
• Commitment to great guest experiences, BK® standards, and learning new responsibilities

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Why You’ll Love It Here

• Weekly pay
• Meal discounts*
• Quarterly Bonus*
• Flexible schedules
• Training that builds leadership skills
• Opportunities to grow into Hourly Shift Coordinator & beyond
• Paid time off*
• Medical, dental, vision & 401(k)*
• Recognition programs, and more

*Benefits vary by location & eligibility. Actual pay varies based on experience, training, and location. Rates may differ based on state or local minimum wage requirements. Hourly Team Members are eligible for overtime, per applicable laws and Carrols policies.