Medical Records Specialist - Carol… at Carol Milgard… · Tacoma

Medical Records Specialist – 100% Onsite

Carol Milgard Breast Center | Tacoma, WA

Schedule: Full-time, 40 hours per week | Monday–Friday, 8:00 AM–4:30 PM Location: Tacoma, WA – This position is 100% onsite and is not eligible for remote or hybrid work. Pay: $19.22–$25.19 per hour, based on relevant experience, skills and abilities

Make a Difference in Every Patient's Experience

At Carol Milgard Breast Center (CMBC), exceptional care goes beyond the exam itself. As a nonprofit, patient-centered breast imaging center, our mission is to provide breast health services to women throughout our community in an environment that fosters confidence, comfort, peace and dignity.

As a Medical Records Specialist, you'll play an important role in that experience. Working onsite at our Tacoma breast center, you'll ensure patients, providers and clinical teams have timely and accurate access to the medical records and imaging they need.

If you're organized, detail-oriented and enjoy helping patients and healthcare teams, we'd love to meet you.

What You'll Do

• Process incoming and outgoing medical records and imaging requests accurately and efficiently.
• Retrieve patient records, prior imaging and reports for patients, providers and clinical teams.
• Assist patients and provider offices with Release of Information requests.
• Manage a high-volume phone queue while providing professional and compassionate service.
• Review records for completeness and resolve missing or inconsistent information.
• Use PACS, EMR and other electronic systems to retrieve, track and transfer records and imaging.
• Coordinate with physicians, technologists and other clinical staff regarding record availability.
• Process attorney and other specialized records requests in coordination with appropriate teams.
• Protect patient privacy and maintain HIPAA compliance.
• Support the department with additional administrative and coordination needs.

What We're Looking For

Required:

• High school diploma or GED.
• At least one year of recent related experience or an equivalent combination of education, training and experience.
• Current BLS certification.
• Ability to work 100% onsite at Carol Milgard Breast Center in Tacoma, Monday–Friday, 8:00 AM–4:30 PM.
• Strong organization, attention to detail and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong computer skills and ability to learn multiple systems.
• Professional communication and customer service skills.
• Ability to appropriately handle sensitive and confidential patient information.

Preferred:

• Associate degree.
• Previous medical records, medical office or healthcare administrative experience.
• Familiarity with medical terminology.
• Experience with PACS, EMR or other healthcare information systems.
• General knowledge of radiology or breast imaging.

Why Join Carol Milgard Breast Center?

At CMBC, you'll join a team united around one purpose: providing exceptional, compassionate breast health services to our community.

We believe every patient deserves to feel respected, supported and cared for. Our team works together to create an environment where patients can feel more comfortable and confident during what can often be an anxious time.

As a nonprofit organization, CMBC is also committed to expanding access to essential breast health services, including financial assistance for eligible patients.

Benefits + Perks

• Monday–Friday schedule
• Medical, dental and vision coverage
• HSA and FSA options
• Mental health and wellness support through our Employee Assistance Program
• 401(k) with automatic 3% employer contribution from day one + up to 3% employer match
• Up to 17 days of PTO per year for eligible new employees
• PTO rollover and cash-out opportunities
• 9 paid holidays
• Annual compensation growth path
• Profit sharing
• Basic life insurance and long-term disability
• Legal/ID protection options and more

Ready to bring your organization, attention to detail and commitment to patient service to a team making a difference in women's health? Apply today to join Carol Milgard Breast Center.