Manager, Inside Sales - Customer Expansion at CARFAX · London

Description

Join Team CARFAX as a Manager, Inside Sales – Customer Expansion

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.

About the Role:

Are you a driven, people-first sales leader ready to build something from the ground up? This is your opportunity to lead a newly formed inside sales team, unlock growth within an established dealer customer base, and leave your mark on the future of our sales organization.

You'll build and inspire a high-performing team, pioneer a customer expansion sales motion, and drive real revenue results. We're looking for a competitive, disciplined, and people-focused leader who wins through coaching, accountability, and a relentless commitment to developing talent. If you thrive in fast-moving environments and have a bias toward action — we want to hear from you.

What you’ll be doing:

• Build & Lead the Team – Recruit, hire, onboard, and retain a high-performing sales team with clear expectations for revenue, activity, and productivity.
• Coach & Develop People – Conduct consistent one-on-ones, call reviews, and development planning to continuously improve seller performance.
• Drive Sales Performance – Maintain pipeline discipline, track key metrics, and provide accurate forecasting and visibility into team results.
• Refine the Sales Motion – Help develop and improve the customer expansion playbook, including account strategy, outreach, messaging, and objection handling.
• Remove Barriers – Identify obstacles to seller productivity and work cross-functionally to eliminate them.
• Build the Leadership Pipeline – Identify and mentor high-potential team members while fostering a culture of accountability, integrity, and long-term growth.

What we’re looking for:

• Demonstrated success in sales, account growth, or a revenue-producing role.
• Strong understanding of sales process, pipeline management, prospecting, and customer engagement.
• Experience mentoring, coaching, or developing others.
• Experience in a performance-driven environment with measurable goals.
• Proficiency with CRM, reporting, and sales productivity tools.
• Strong planning, organization, and follow-up skills.
• Excellent communication skills — both written and verbal.
• 5+ years’ formal people-management experience preferred; exceptional candidates with demonstrated peer leadership and influence will be considered.
• Automotive industry experience preferred.

What’s in it for you:

• Competitive compensation, benefits and generous time-off policies
• 4-Day summer work weeks and a winter holiday break
• 401(k) / DCPP matching
• Annual bonus program
• Casual, dog-friendly, and innovative office spaces.

Don’t just take our word for it:

• 13x VA Best Places to Work
• 12x Top Workplaces in Washington (Presented by The Washington Post and WTOP*)*
• 9x Washingtonian Great Place to Work
• 5x USA Today Top Workplaces
• 5x St. Louis Post-Dispatch Best Places to Work

Vacancy Status: This posting is for an existing vacancy.

Base Salary: The anticipated base salary range for this position is $96,000 to $144,000 annually. Final base salary will be determined based on geographical location, experience, and qualifications.

Benefits:

Join a company that values your total wellbeing. Carfax offers competitive compensation, comprehensive healthcare coverage, and the chance to make a meaningful impact in an industry-leading organization. Our benefit offerings can be found at: CARFAX Careers.

About CARFAX and S&P Global Mobility

S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.

CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

US Equal Opportunity Employer Statement: CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.

Canadian Equal Opportunity Employer Statement: CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].