Captiveaire - Region 114 Western PA→
Technical Inside Sales Engineer at Captiveaire -… · Farmingto…
Skills
Job Description
Summary: CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, offering a complete solution of fans, heaters, ductwork, and HVAC equipment. They are seeking a driven and motivated Technical Inside Sales Engineer to join their sales team, focusing on applications engineering and inside sales support to grow business with existing customers and develop new business opportunities.
Responsibilities:
- Building of relationships with existing and new customers
- Application engineering to apply our products using sound engineering principles
- Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers
- Service and technical support of existing equipment
- Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen
- Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs
- Work directly with Engineers, Contractors, End Users, and Food Service Dealers
- Daily tasks include inside sales support and application engineering
- Responsibilities will vary and may include presentations, quotes, submittals, technical product support, etc
- Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos
- Research and develop new business opportunities with new and existing users
- Top notch customer service and willingness to go above and beyond to serve the customer
- Quick turnaround times a priority
- Continuously evaluate and improve processes as well as the customer experience
Required Qualifications:
- 0-5 years experience
- Excellent computer, organizational and communication/presentation skills
- Problem solving with a passion for continuous learning
- Strong desire to interface with the customer
- Embrace new technologies and business savvy
- Passion for work with aggressive nature to succeed
- Willing to travel for various training opportunities
- If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
- MUST BE A 'GO GETTER'!
Preferred Qualifications:
- 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
Required Skills: Application Engineering, Mechanical Engineering, Electrical Engineering, Construction Engineering, FE Exam
Benefits: Medical, dental and vision insurance, Disability & life insurance based upon election of medical insurance, 401k with employer match, Paid holidays, Paid time off (PTO) based upon tenure, Flexible spending account (FSA), Tuition reimbursement, including for Professional Engineering (PE) License, Relocation assistance