General Manager at Capital Ale… · Midlothian

Description

This position is responsible for ensuring the quality, cleanliness, service, marketing and profitability of an single restaurant location.

Reports to:

• Director of Operations • Director of Human Resources

Daily Responsibilities:

• Communicates with on duty Associate and Assistant Managers operational issues concerning the quality of service, cleanliness, and efficient operations • Ensures the timeliness of financial and operational deadlines • Monitors the profitability of the restaurant’s operations and acts upon deficiencies • Identifies areas of need within the operation and corrects problems • Assists in the development of all managers and potential managers within the company to reamdy them and the company for future growth • Designated as a company spokesperson • Hosts monthly Associate and Assistant Manager meetings within their restaurant • Ensures all marketing responsibilities, deadlines and new programs are completed and in effect • Performs one inventory per month with an Associate Manager • Monitors the safety and security of the restaurant and its managers, and is the first contact on the Security System Provider Contact List. • Ensures the overall positive morale of the operation’s staff • Interviews every potential staff member within a multiple interview process • Monitors the completion of and adherence to staff training program • Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company • All guest and staff members must be treated with dignity and respect

Requirements

The following is a list of your job requirements. Our hours of operation are 11:00 a.m. to 1:30 a.m. Monday through Sunday. Shifts may start as early as 6:00 a.m. and could end as late as 4:00 a.m.

● All Employees are required to be available on Sundays on a rotating basis. ● Monday availability is preferred ● No visible piercings other than ears and nose.Nose ring limited to a small stud in size. ● No visible tattoos for service staff which are macabre, violent or distasteful in nature. ● Adhere to all safety, sanitation, and administrative procedures ● Ability to maintain a positive and professional demeanor while working in a loud, high volume environment ● Must be able to work in temperatures which could vary greatly from different sections of the restaurant ● Prepared to conduct weekly cleaning and maintenance duties ● Prepared and in your workplace at the scheduled time ● Answer telephone to provide callers with directions, hours of operation, to go orders, etc. ● Answer questions guests have regarding our products or services ● Comply with all state and federal law regarding serving alcohol ● Maintain proper sanitation standards and keep product stored and prepared in safe temperature zones ● Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces ● Able to bend at the waist and lift items up to 50 lbs. to waist level ● Must be able to move items up to 30 lbs. for distances of up to 25 feet. ● Able to remain standing and active for an 8 to 12 hour shift. This could include going up and down stairs

Additional Information

General Manager Dress Code:

It is the policy of the company that each employee’s dress, grooming, and personal hygiene should be appropriate to their work situation.

Managers are expected at all times to present a professional, businesslike image to guests, prospects, the public, and subordinates. All management staff must dress in a manner that is consistent with the standards of a professional work environment and radical departures from the conventional dress, grooming or personal hygiene standards are not permitted.

Male Management Dress Code

• Long or short sleeve collared dress shirt. Shirt sleeves must be down and buttoned unless performing work in the kitchen or behind the bar • Dress pants with belt • Dress shoes with socks • No visible tattoos which are macabre, violent, or distasteful in nature. • No visible piercing other than in the ears and nose. Nose ring limited to small stud in size. • Only one visible piece of jewelry other than a wristwatch or wedding ring.

Female Management Dress Code

• Dress or dress pants or skirt with matching blouse • Closed toed dress shoes • No visible tattoos which are macabre, violent, or distasteful in nature. • No visible piercing other than in the ears and nose. Nose ring limited to a small stud in size. • No T-shirts • No costume jewelry • Only one visible piece of jewelry other than a wristwatch or wedding ring.