Receptionist – Client Services… at Cape Fear… · Jacksonvi…

Summary: Cape Fear Family Law is seeking a professional, dependable, and highly organized Receptionist / Client Services Coordinator to join their Jacksonville office. The role involves being the first point of contact for clients, providing exceptional customer service, and assisting with various administrative tasks. Responsibilities: - Welcome clients and visitors with professionalism, warmth, and compassion - Answer and manage a multi-line phone system - Schedule consultations, appointments, and meetings - Assist attorneys and paralegals with administrative and clerical support - Scan, organize, file, and maintain legal documents accurately - Process incoming and outgoing mail, deliveries, and confidential documents - Maintain a clean, organized, and professional reception area - Assist with general office operations and special administrative projects as needed Required Qualifications: - Professional, dependable, and highly organized - Ability to welcome clients and visitors with professionalism, warmth, and compassion - Experience managing a multi-line phone system - Ability to schedule consultations, appointments, and meetings - Ability to assist attorneys and paralegals with administrative and clerical support - Ability to scan, organize, file, and maintain legal documents accurately - Ability to process incoming and outgoing mail, deliveries, and confidential documents - Ability to maintain a clean, organized, and professional reception area - Ability to assist with general office operations and special administrative projects as needed Preferred Qualifications: - One or more years of receptionist, administrative assistant, front desk, client service, medical office, banking, legal office, or comparable professional office experience preferred - Excellent verbal and written communication skills - Strong customer service and interpersonal skills - Ability to prioritize multiple tasks while maintaining accuracy - Strong organizational and time management abilities - Proficiency with Microsoft Outlook, Word, and other common office technology - Comfortable learning new software and technology - High attention to detail and commitment to confidentiality - Reliable transportation and excellent attendance - Eligible to become a North Carolina Notary Public (firm pays for certification) Required Skills: Multi-line phone system management, Appointment scheduling, Microsoft Outlook, Microsoft Word, Legal document handling, North Carolina Notary Public certification Benefits: Paid training, Paid Time Off (PTO), Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401(k) with 3% employer match after one year, Professional development and training opportunities, Stable Monday–Friday schedule, Opportunities for advancement within the firm