Senior Specialist - Business Platform Solutions at Canon · Amstelveen

Canon EMEA is looking for a Senior Specialist - Business Platform Solutions to join our Service Operations team in Amstelveen. In this role, you will be responsible for designing, delivering, and supporting business-critical IT solutions that enable key service processes across the organization.

As a functional and technical expert, you will work closely with business stakeholders, architects, suppliers, and project teams to translate business requirements into effective solutions while ensuring operational stability and continuous improvement. You will play a key role in both project delivery and application support, helping Canon maximize the value of its technology investments across EMEA. The role supports a diverse application landscape, including Oracle (Siebel), Salesforce (SFDC), ServiceNow and custom .NET applications, offering broad exposure to enterprise technologies and business processes.

Responsibilities

What you'll do

• Translate business requirements into functional solution designs and implementation plans.
• Assess solution impacts, costs, timelines, and risks to support project delivery.
• Drive the implementation and adoption of new IT solutions and enhancements.
• Act as a subject matter expert for assigned business applications and processes.
• Support complex incident resolution, root cause analysis, and continuous improvement initiatives.
• Collaborate with business stakeholders, technical teams, and external suppliers across EMEA.
• Support application governance, compliance, audit, and control requirements.
• Contribute to application roadmaps, service improvements, and future platform enhancements.
• Design, develop, and maintain web applications, APIs, and backend services using C# and .NET (ASP.NET Core).
• Build and consume RESTful APIs and integrate with internal and third-party services.
• Develop clean, maintainable, and testable code following SOLID principles and established design patterns.
• Design, develop, and support integrations between enterprise platforms and custom applications.
• Work with relational databases such as SQL Server and PostgreSQL using Entity Framework Core and/or Dapper. '
• Develop and maintain automated tests, CI/CD pipelines, and deployment automation.
• Participate in technical design reviews, code reviews, and agile delivery ceremonies.
• Troubleshoot, debug, and optimize the performance, reliability, and scalability of applications and services.
• Support the deployment, monitoring, and operation of applications and services within Microsoft Azure environments.
• Document technical designs, development standards, architectural decisions, and operational procedures.
• Promote best practices in software development, security, maintainability, and operational excellence.

Qualifications

What you'll bring

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field or proven experience.
• Strong experience in IT solution delivery, application support, business systems management, and enterprise application landscapes.
• Experience working with enterprise platforms such as Salesforce, ServiceNow, Siebel and custom-developed .NET solutions.
• 6+ years of professional experience developing applications using C# and .NET (.NET 6 or later).
• Strong experience with ASP.NET Core Web API and/or MVC development.
• Solid understanding of object-oriented programming, application architecture, SOLID principles, and software design patterns.
• Hands-on experience with SQL databases and ORM frameworks such as Entity Framework Core and/or Dapper.
• Experience developing integrations, RESTful APIs, and interfacing with third-party systems and services.
• Familiarity with source control, DevOps tooling, and CI/CD practices, including Git, Azure DevOps, and GitHub Actions.
• Experience with automated testing frameworks (xUnit, NUnit, MSTest) and modern software engineering practices.
• Experience deploying, monitoring, and supporting applications within Microsoft Azure environments.
• Knowledge of IT Operations, incident management, problem management, application lifecycle management, and IT governance controls.
• Strong problem-solving capabilities with the ability to translate business requirements into scalable technical solutions.
• Excellent communication skills and the ability to collaborate effectively with business and technical stakeholders in international environments.
• Ability to work independently while contributing effectively within cross-functional and geographically distributed teams.

Why join Canon?

This is an exciting opportunity to work within a complex international environment supporting business-critical platforms used across Canon EMEA. You'll have the chance to influence both strategic projects and operational excellence initiatives while collaborating with stakeholders across multiple countries and functions.

What we offer

• Hybrid working policy and flexible working hours
• Performance-based bonus
• 31 days annual leave
• Pension plan
• Learning and development opportunities
• International working environment
• Canon employee discounts
• Travel reimbursement and excellent onsite facilities

Location: Amstelveen, The Netherlands

Grade according to Canon internal grading system: 12

• Drive for results • Focus on the Customer • Take ownership and accountability • Act as a team player • Shows courage and conviction • People orientated • Caring for self and others