Caesars Rewards Representative - Full Time (Planet Hollywood LV)

• Travel required Caesars Palace, Paris, Horseshoe, Cromwell, LINQ, Planet Hollywood, Harrah's, and Flamingo.

• Solicit and identify new premium slot customers on the casino floor for the Caesars Rewards Program.

• Issues point vouchers and complimentary as designated by customer account information.

• Acknowledges, greets and converses with customers on the casino floor. Creates and issues Total Rewards cards and promotes the program and related promotions.

• Maintains integrity of database by following high standards of data entry.

• Ensures the protection of customer rewards and credit lines.

• Promotes Caesars Palace by interacting with customers in an enthusiastic, helpful, and friendly manner.

• Meets attendance guidelines of the job and adheres to regulatory, departmental, and company policies.

ADDITIONAL REQUIREMENTS

• Must be able to move in and around the Casino/Hotel areas and Caesars Rewards centers throughout the entire shift. 

• Must be able to stand and walk for long periods. 

• Must be able to keep aware of the constant changes and enhancements of the Caesars Rewards program and its benefits. 

• Must be able to respond calmly and handle many customers' demands in a fast-paced environment. 

• Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk. 

• Must be able to lift and carry up to 25 pounds. 

• Responds to visual and aural cues. 

• Must have manual dexterity to be able to operate the following equipment: computer, telephone, photocopier, fax machine, ten key, embosser, printer and bar encoder. 

• Comfortable working in areas with secondhand smoke.

• Position may require travel between any of the eight properties to support shift coverage as needed.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended.  Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.