Hardware Store Service Associate at C Keys and Things in Raleigh, NC

Job Overview

As a Hardware Store Sales & Service Associate, you’ll help customers find the right products, understand how to use them, and complete purchases with confidence. You’ll combine friendly customer service with practical retail sales, product knowledge, and dependable store operations. Your impact: By offering clear guidance and relevant product recommendations, you help customers choose supplies that fit their projects and leave with a positive shopping experience.

Responsibilities

• Cut and duplicate residential and commercial keys.
• Measure and cut glass to customer specifications.
• Operate the cash register and process transactions.
• Assist customers in finding hardware, tools, and supplies.
• Stock shelves, organize merchandise, and maintain inventory.
• Keep workstations and retail areas clean.
• Provide excellent customer service.

Qualifications

Must be willing to learn key cuts and blade functions in addition to retail products uses.

• Customer service, retail sales, or sales experience is helpful; supervising experience is a plus.
• Comfortable with cashiering, cash handling, cash drawer handling, cash register operations, and POS transactions.
• Able to use basic math and retail math to support accurate transactions and product recommendations.
• Strong communication skills, attention to detail, and a helpful approach to product demos and upselling.
• Stocking, merchandising, and hardware or retail store product knowledge are valued

Pay: $10.00 - $13.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person