Human Resource Business Partner at BuildOps in Toronto, Ontario, CA

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

We are seeking a proactive and strategic HR Business Partner (HRBP) to support our growing team. This role will act as a trusted advisor to managers and employees, driving HR initiatives that align with business goals. The HRBP will partner closely with managers to support talent management, employee relations, organizational development, and HR compliance.

What we look for:

• Extraordinary people skills: must be empathetic, patient, confident, good-humored, and able to interact well with a broad spectrum of personality types.
• Excellent written and verbal communication.
• Strong understanding of HR best practices, employee relations, and employment law.
• Proven experience in human resources, preferably in a fast-paced high -growth start-up environment.
• Ability to assess needs, solve problems, and provide creative solutions that align with the business’s needs and goals.
• Strong knowledge of local labor laws and compliance. Preferred knowledge of state laws in multiple states.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in HRIS (preferably HiBoB and Deel) and performance management systems (preferably Lattice).
• Ability to adapt to changing priorities and work independently with minimal supervision.
• Ability to handle sensitive and confidential information with discretion.
• High level of professionalism, integrity, accountability and confidentiality.
• HR certification (PHR, SHRM-CP) preferred but not required.

What you’ll do:

Strategic HR Partnership:

• Serve as a strategic advisor to managers on people-related matters, including workforce planning, team structure, performance management and employee engagement.
• Align HR initiatives with business objectives to drive performance and employee success.

Employee Relations & Engagement:

• Act as a trusted resource for employees, addressing concerns and fostering a positive workplace culture.
• Handle employee relations matters, investigations, and conflict resolution while ensuring compliance with company policies and employment laws.
• Implement and support engagement initiatives that enhance employee satisfaction and retention.

Talent & Performance Management:

• Support performance management processes, including goal setting, feedback, and career development discussions.
• Coach managers on employee development strategies and succession planning.
• Assist in executing learning and development programs to enhance employee skills and leadership capabilities.

HR Compliance & Policies:

• Ensure compliance with federal, state, and local labor laws and regulations.
• Update and enforce HR policies and procedures to maintain a fair and compliant workplace.
• Partner with legal and HR teams on employment law matters as needed.

Compensation & Benefits Support:

• Provide guidance on compensation and benefits programs to support talent attraction and retention.
• Assist in annual salary review processes and benchmarking efforts.

HR Metrics & Reporting:

• Analyze HR data and trends to provide insights and recommendations for business leaders.
• Support HR initiatives through reporting on key metrics such as turnover, engagement, and DEI efforts.

What we look for:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience: 6-8 years of HR experience, preferably in a business partner role.
• Excellent interpersonal and communication skills with the ability to build relationships at all levels.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with HRIS systems and HR analytics is a plus.

Compensation Range:

• $107,000 to $134,000 base salary range + bonus.

What we offer:

• Generous equity grant, become an owner in our company!
• A comprehensive benefits package
• Flexible PTO and hybrid work schedules
• One-time work-from-home allowance
• Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
• Company events and team-building activities, both in-person and virtual
• Fast-paced, collaborative, and dynamic work environment
• Opportunities for growth and career advancement
• Chance to work with cutting-edge technology and innovative solutions
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows.

About BuildOps

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.

BuildOps recruiters will only contact candidates through official channels and will never ask for payment, banking details, or sensitive personal information during the interview process. Verify all openings at https://buildops.com/careers. Report suspicious outreach to http://reportfraud.ftc.gov and fraud@buildops.com. We review every report, but may not be able to respond individually. BuildOps is not responsible for losses from fraudulent postings.