Litigation Specialist at Builders Mutual in North Carolina

At Builders Mutual, we believe in the power of teamwork to get the job done right. Every day, our team delivers comprehensive commercial insurance and trusted safety solutions to protect and advance the unique needs of the contractor community. Rooted in teamwork, inclusion, expertise, and community, we work together to serve better, achieve more, and build lasting impact.

The OPPORTUNITY

Leverage your experience and join our expanding team as a Litigation Specialist! As a member of the Claims Litigation Team, the Litigation Specialist provides the litigation management of complex litigated commercial and auto liability cases across the Builders Mutual business territory, with a heavy concentration in construction. The Litigation Specialist will also be responsible for handling cases against the company arising from claims-related matters. This role is responsible for all aspects of coverage, litigation management, investigation, negotiation, and resolution within established Best Practices. This remote role will allow you to do your best work from your home office, collaborating virtually with your team daily. You will travel to our Raleigh office for meetings and company events up to four times a year.

Your WORK as a Litigation Specialist will make a difference as you:

• Manage and direct activity and litigation strategy of assigned panel counsel in all aspects of investigation and settlement of assigned cases and perform as needed adjustment related activities necessary for litigation such as coverage determinations; interviewing insureds, witnesses, experts, and physicians as needed; inspecting property damage (as needed and as possible); reviewing factual information to evaluate injuries and damages; determining potential liability and the total value of claims; negotiating settlements and making recommendations regarding litigation.
• Attend trials, depositions, and mediations with defense counsel as needed for our entire territory.
• Assign case to a third-party vendor, if applicable, for investigation of circumstances when compensability is questionable
• Utilize independent judgment in decision-making and manages claims promptly and thoroughly from inception through closure.
• Complete accurate Large Loss/Litigation reports to executive management and reinsurers with timely updates.
• Monitor and adhere to periodic claim file diaries consistently create a written plan of action to facilitate ongoing claim management, quick resolution, and best possible outcome
• Interact regularly with agents/brokers, insureds, Risk Management, and Underwriting Department
• Participate in industry conferences and seminars and maintain state licenses and continuing education hours as required
• Maintain professional and technical knowledge by attending Builders Mutual sponsored training classes

Skills to get the JOB done RIGHT:

• 5+ years of commercial claims experience handling complex construction defect, general liability, and construction-related bodily injury litigated claims along with a Bachelor’s degree, or an equivalent combination of education and relevant insurance experience
• Adjusters License required for assigned jurisdictions requiring them
• High communication capability with excellent written, presentation, and verbal skills to influence and persuade others; ability to communicate and build relationships with departments and industry partners
• Excellent negotiation, organizational, creative problem-solving, and advanced technical claim handling skills, including the understanding of coverage and tort laws with the ability to analyze and interpret contracts and coverage forms
• Ability to exercise judgment, make critical business decisions, high level of discipline along with adapting to rapidly changing environment
• Ability to travel up to 35% for mediations, trials, and other meetings
• Proficient in the use and knowledge of MS Office software; knowledge of policy processing and imaging systems
• Pursuit of, or ability to pursue, AIC, ARM, or CPCU certification, working knowledge of a claims management system

Your Employee Experience at Builders Mutual: At Builders Mutual, we’re intentional about creating a workplace where people can do meaningful work, feel supported by leaders who care, and grow their careers with confidence. Great workplaces don’t just happen — they’re built with intention. You’ll also be part of a team where people show up as themselves, support one another, and take pride in what we’re building together.

We support you with:

• Competitive compensation and a performance bonus program
• 3 weeks of PTO to start, plus your birthday off
• A 37.5-hour workweek, with Fridays ending at 2:30 PM
• Professional development through Builders University
• Everyday Wins recognition with swag and extra time off
• 8 paid Volunteer Time Off (VTO) hours to give back
• Comprehensive benefits that support your wellbeing today and your future tomorrow