Supermarket Assistant Manager at BUFFALO THUNDER, INC in Santa Fe, NM

• Employee Type: Full Time - Exempt

Description

NAME OF ENTERPRISE: Pueblo of Pojoaque Corporate

JOB LOCATION: Pojoaque Supermarket

REPORTS TO: Supermarket Manager

DEPARTMENT: Supermarket

FLSA STATUS: Exempt

TYPICAL WORK SCHEDULE (DAYS/HRS PER WEEK): TBD

JOB PURPOSE: To assist the Store Manager in implementing and coordinating plans to achieve the following objectives: to provide leadership, to provide quality customer service, to enhance merchandising and profitability, and to enforce store policies.

Assist qualified Pueblo of Pojoaque Tribal members in employment opportunities with the Pueblo of Pojoaque Businesses by hiring, coaching and supporting their career growth.

ESSENTIAL FUNCTIONS:

• Responsible for the store operations in the absence of the Store Manager.
• Indirectly supervises (5) supervisors and (26) line employees.
• May initiate disciplinary action.
• Assists with training Cashiers and Courtesy Clerks.
• Assists in carrying out a program of quality customer service by providing desirable shopping conditions, courteous service, and satisfactorily handling customer complaints.
• Assists in attaining goals, and in maintaining and enforcing policies and programs established for sales and profit, store security, cash controls, cashier accuracy, inventory and vendor receiving, and employee turnover.
• Assists in implementing store merchandising plans.
• Makes proper use of display equipment and materials.
• Ensures the proper use of equipment, and maintains a safe and clean environment for employees and customers.
• Other duties as assigned

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

• Must be at least 21 years of age or older
• Thorough knowledge of retail operations relative to pricing, inventory control, ordering and receiving, expenses vs. sales transactions, merchandising, cash controls, and profit goals.
• Thorough knowledge of customer relations practices.
• Thorough knowledge of departmental policies and procedures.
• Ability to supervise and good decision-making skills.
• Ability to handle a variety of customer requests and personalities. Must be people oriented.
• Excellent verbal and written communication skills.
• Skill in using computer, calculator, cash register, and lottery machines.

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

• High School Diploma or GED
• 5 through 7 years of successful supervisory/management related progressive experience plus a four year degree related to the discipline. Can be equivalent to a high school diploma and at least 9 years of applicable and progressive related experience.
• Demonstrated proficiency in solving practical problems in a variety of situations where standardization of concrete variables exists such as policies, procedures, regulations, and processes.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

• Standing-30% /Walking-20% /Sitting-50%; Office/grocery store setting.
• Lifting and carrying up to 25 lbs.
• On 24-hour emergency call.
• Some travel required.
• Required to work weekends and holidays.

DISCLAIMER STATEMENT: This job description lists the major duties and responsibilities required of the employee. An employee to perform tasks other than those listed to meet business needs.