LPN Care Coordinator at Brookdale Senior Living in Jacksonville, FL

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities



The Care Coordinator - LPN serves as a liaison, promoting coordination, communication, and collaboration among Brookdale teams, residents, families, and healthcare providers within Brookdale’s HealthPlus communities. Upholds open and collaborative communication channels, aligning with the changing healthcare needs of the residents. Works closely with primary and specialty care providers to formulate resident-specific care plans, ensuring that the delivery of medically necessary services aligns with established care plans. Serving as a resident advocate, they actively contribute to identifying and improving service delivery, closing gaps in care, and understanding key interventions and care protocols relevant to treating residents in place.

1. Reviews the current population’s medical diagnoses to identify care needs. Assists in assessing the health, functional, and psycho-social status of residents.
2. Coordinates services required to enhance optimum wellness and manage chronic conditions.
3. Collaborates with hospice, palliative, and home health services/therapy as indicated.
4. Participates in collaborative care reviews (CCR) and care conferences.
5. Educates and explains Brookdale’s care pathways as determined by individual diagnosis and healthcare needs and provides advanced care planning education to residents and families/responsible parties. Helps ensure each resident has a completed Advanced Care Plan, inclusive of goals of care. Communicate with healthcare providers to ensure care delivery is consistent with the resident’s Advanced Care Plan(s).
6. Provides resources for residents and families to make informed decisions regarding choices in meeting healthcare needs and effectively champions the benefits of residing and receiving care and services in the community. This includes informing them about opportunities to enhance care and benefits through specialized plans like the IE-SNP, specifically designed for residents with chronic medical conditions.
7. Applies quality improvement methodology to analyze, enhance, and manage outcomes, striving to achieve quality measure goals. Collaborates with HWD and/or RN Care Manager to ensure compliance with service plans, while working with providers to attain value-based outcomes for our residents. This includes coordinating and communicating care for each resident.
8. Communicates information promptly to the appropriate care provider regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, and family, or outside health care provider concerns.
9. Applies quality performance measures, and assist with training and education of teams to ensure quality outcomes for residents. This involves effective communication and collaboration with providers and other healthcare entities, such as managed care coordinators, insurance providers, and external healthcare partners responsible for coordinating resources and supplies pertinent to resident needs.
10. Complete documentation as required by Brookdale or state regulatory agencies.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications



Minimum Requirements

• Graduate from an accredited LPN program and has successfully passed the state licensing test.
• Knowledge of value-based care models is preferred.
• Experience working in SNF and HH environments is a preferred.
• Previous Care Management, Case Management, or Care Coordination preferred.

Certifications, Licenses, and Other Special Requirements

LPN license required.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Taste or smell
• Ability to lift: up to 50 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Occasional weekend, evening or night work if needed to ensure shift coverage
• On-Call on an as needed basis
• Possible exposure to communicable diseases and infections
• Potential injury from transferring, repositioning, or lifting residents
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards
• Subject to injury from falls, burns, odors, or cuts from equipment
• Requires Travel: Frequently
• Requires Driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

About the Company

Brookdale is a Great Place to Be**:**

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.