BrightStar Care→
Customer Care Manager - Competitive… at BrightStar Care · Bloomingd…
Skills
Job Description
Do You Have Healthcare Administration experience and Good Time Management Skills? Immediately Hiring in Bloomingdale, Illinois!
Before You Apply! Do You Qualify?
You have at least 2 years of Experience as a Customer Care/Scheduling Manager and/or managing customer service within a healthcare office setting, with knowledge of HIPAA and healthcare office regulations?
You are proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)?
You have excellent organization, time management, planning, and project management skills?
You have a valid driver's license & vehicle with insurance?
Sound like You? Click the Apply Now Button!
Your Schedule!
Monday – Friday, 40 Hours Per Week, On Call as needed
Your Responsibilities!
Customer/client care – effectively manages the customer care procedures and serves as point of contact for client/customer relations.
Scheduling and care coverage – supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures on-call phone and assigned staff are properly trained and available as needed.
Billing and coding management
Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar over other agencies
Assists in the development of organization goals and agency performance improvement activities
Administers agency policies and procedures
Assists the Director of Nursing with assessing the competency of staff to promote quality, continuity and safety of a client’s care
Supervises, educates and coaches other field personnel, as directed by the Director of Nursing
Provide information to be used for statistics, reports and records for purposes of evaluation and reporting of organization activities
Assures proper maintenance of clinical records in compliance with local, state and federal laws
Assures compliance with all local, state and federal laws
Answer office phones, including being placed in “on-call” rotation for phone calls after normal business hours.
Other duties as assigned
Your Benefits!
Competitive Pay! ($50,000 / year)
Paid Time Off
Roth IRA
Health Insurance Benefits
Generous Paid Time Off Awards!
Weekly Pay w/ Direct Deposit
Employee of the Month, Exclusive Employee Discounts, & Gift Programs
$100 Employee Referral Bonus
PRN Options Available, Home Health, or Facility Shifts Available
Mobile time tracking and care notes, clock in and out for work right from a mobile device
Paid Orientation, Paid Training with RN Oversight, Free Continuing Education, & More!
Join the #1 fastest growing In Home Care Agency in & around DuPage County, IL!
Click Apply, we’d love to see an Application from YOU!