Business Analyst Internship at Bitkraft Technologies in Mumbai

Business Analyst Internship - AI

Employment Type: Full-Time Internship Internship Duration: 3–6 Months Experience: Freshers / Final-Year Students / Recent Graduates

Summary

We are looking for a motivated and analytical Business Analyst – AI Intern to join our Customer Success team. This internship is ideal for candidates who have strong business acumen, communication, analytical, organizational, and problem-solving skills and are interested in working with clients and cross-functional teams.

The intern will gain hands-on exposure to business analysis, client management, requirement gathering, documentation, reporting, process improvement, and AI-powered productivity.

You will work closely with clients and internal teams to understand requirements, track deliverables, coordinate follow-ups, and support the successful execution of client requirements.

Key Responsibilities

Assist in understanding and documenting client requirements and business needs.
Participate in client meetings and maintain professional communication.
Track requirements, tasks, deliverables, timelines, and action items.
Coordinate with internal teams to ensure timely completion of requirements.
Follow up on open tasks and issues until closure.
Maintain accurate records of client interactions, requirements, and updates.
Prepare meeting minutes, trackers, presentations, reports, and business documentation.
Assist in preparing BRDs, FRDs, UAT reports, requirement documents, and process documentation.
Identify business gaps, challenges, and potential issues and assist in finding solutions.
Understand existing business processes and identify opportunities for improvement.
Support the Customer Success team in maintaining strong client relationships.
Collaborate with cross-functional teams for smooth execution of client activities.
Manage multiple tasks and priorities in a fast-paced environment.
Use AI tools to improve research, documentation, analysis, reporting, communication, and productivity.
Explore emerging AI tools and identify practical ways to improve business processes.
AI Tools & Digital Skills

Familiarity with tools such as:
ChatGPT | Gemini | Claude | Microsoft Copilot | Other AI Platforms
**You will be encouraged to use AI for

Research and information gathering **
Documentation and report preparation
Data analysis and business insights
Creating presentations and business content
Improving communication and workflows
Exploring new AI tools and technologies
Identifying opportunities for AI-driven process improvement
Prior experience with AI tools is not mandatory. Curiosity, willingness to experiment, and eagerness to learn are highly valued.
**Preferred Qualification

Bachelor's degree or equivalent Final-year students and recent graduates are encouraged to apply Candidates interested in Business Analysis, Customer Success, Consulting, Client Management, or AI & Business Transformation are preferred.

*Essential Skills *

Strong business acumen and analytical thinking
Understanding of business requirements and processes
Excellent verbal and written communication
Strong client communication and interpersonal skills
Good coordination and follow-up skills
Strong organizational and time-management abilities
Attention to detail
Structured problem-solving approach
Ability to manage multiple tasks and priorities
Proactive and ownership-driven mindset
Willingness to learn and work with AI tools
Job Location - Fort, Mumbai

About Bitkraft Technologies LLP

Bitkraft Technologies LLP is an award-winning Software Engineering Consultancy focused on Enterprise Software Solutions, Mobile Apps Development, ML/AI Solution Engineering, Extended Reality, Managed Cloud Services and Technology Skill-sourcing, with an extraordinary track record.

We are driven by technology and push the limits of what can be done to realise the business needs of our customers.

Our team is committed towards delivering products of the highest standards, and we take pride in creating robust user-driven solutions that meet business needs.

Bitkraft boasts of clients across over 10+ countries including US, UK, UAE, Oman, Australia and India to name a few.