Service Drive Porter at Bill Jacobs Auto Group in Hinsdale, IL

Description

The Role at a Glance – Jaguar Land Rover Hinsdale Service Drive Porter

At Jaguar Land Rover Hinsdale, our customers deserve to be served by caring and attentive team members who are focused on providing efficient service and meaningful experiences.

Service Drive Porters are responsible for the efficient flow of vehicles through the service drive.

In this role, you will support the Concierge and ensure that our valued customers have a positive experience when bringing their vehicle in and picking their vehicle up from service.

The ideal candidate will have a passion for Jaguar Land Rover automobiles and a desire to advance to our Concierge and Service Advisor career opportunities.

What you'll be doing

• Ensures the efficient flow of vehicles through the service drive, moving cars as needed to make room for more cars.
• Moves vehicles from the service drive to the shop or the parking lot after vehicles are checked in.
• Promptly pulls up customer vehicles when called by the Cashier or management on the radio.
• Transports vehicles requiring a car wash, to the car wash area.
• Assists the Concierge with greeting customers and checking in vehicles.
• Assists in the printing of appointment sheets, vehicle history, and tags for the following day's appointments.
• Works with concierge and shop foremen to get as many cars as possible on the Active Reception rack.

What’s it like to work here?

At Bill Jacobs Jaguar Land Rover Hinsdale, we love what we do. We make meaningful contributions each and every day. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights, and contributions.

What’s in it for YOU:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our full-time team members also enjoy a comprehensive benefits program including:

• Outstanding health insurance plan - Blue Cross Blue Shield of Illinois (PPO and HMO Plans)
• Generous dental insurance, vision insurance, life insurance, and supplemental insurance plans such as pet insurance, identity theft protection, and pre-paid legal insurance.
• 401K Plan with company contribution.
• Generous PTO.
• Employee discounts on vehicle purchases, parts, and service.
• Wellness programs for employees and family members.
• Interested in furthering your education? We have a generous tuition reimbursement program.
• Opportunity to further your career with a rapidly growing and successful dealer organization.
• Free On-Site Health Coaching: Take advantage of personalized wellness support from a certified health coach, including guidance on nutrition, fitness, lifestyle habits, and stress management.
• On-Site Physician Assistant: Convenient access to on-site care for minor health concerns, preventative services, and routine wellness support during the workday.

About the company

The Bill Jacobs organization has grown into one of the most respected businesses in the Midwest. Today we have five new car franchise locations offering new models from BMW, MINI, Volkswagen, Jaguar, and Land Rover in Naperville and Hinsdale, Illinois. Current Automotive is our pre-owned electric vehicle dealership, located in Hinsdale. At Bill Jacobs, the cars bring you in and the experience brings you back.

Our employees are the driving force behind the success of the Bill Jacobs organization - one of Illinois' leading providers of luxury automotive products and extraordinary customer service.

Core Values

R - Respect

 We believe in taking accountability for our words, actions, and results.

I - Integrity

 We believe in honesty, transparency, and doing the right thing.

S - Social Responsibility

 We believe in positive community involvement and a commitment to the greater good.

E - Excellence

 We believe in raising the bar and challenging expectations to achieve a culture of continuous   

 improvement.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Requirements

What we’re looking for:

Must-haves:

• Must be able to drive and safely maneuver vehicles.
• Commitment to customer service.
• Experience working in a fast-paced, deadline-driven environment.
• Exceptional attention to detail.
• Excellent communication skills.
• Dependable, motivated, and a team player.
• 1+ years of previous work experience.
• Demonstrated customer service skills.
• Must have a valid driver’s license and meet insurability standards.

Nice-to-haves:

A passion for Jaguar Land Rover vehicles.