Junior Account Manager EComm - Tangle Teezer at BIC in New York, NY

Summary: Tangle Teezer, a global brand under BIC, focuses on providing healthier hair solutions through innovative hairbrushes. They are seeking a strategic and analytical Junior Account Manager to enhance their e-commerce presence, particularly on platforms like Amazon and TikTok Shop, by implementing effective business strategies and collaborating across teams. Responsibilities: - Helping achieve account growth and performance targets through the implementation of business strategies (promotions, site content optimization, assortment analysis, etc) in partnership with the KAM, internal Tangle Teezer teams, and agencies - Working closely with Amazon agency in day-to-day support of the business with a focus on operational excellence, achieving sales goals and profit - Leading business communication and coordination by promptly cascading information and customer needs across the Tangle Teezer organization/external stakeholders to support Amazon’s robust 3P Business - Collaborating with Trade Marketing team to continuously audit PDPs to then develop compelling PDP content, A+ Premium content, and storefront content to drive traffic and conversion - Develop brand store strategy in partnership with other internal stakeholders - Through customer business planning, program development and communication, ensure complete execution of agreed-upon strategies and actions - Track sales performance against the business sales targets and take responsibility for results - Manage new product launches from start to finish (including administrative details) with internal Tangle Teezer cross-functional teams and external agency; continuously track sales performance and conversion by SKU - Monitor BSR, competitive activity, and 3rd party seller landscape, proactively addressing any suppression issues and/or conflict with maintaining the buy box, including any Brand Registry issues - Communicate and coordinate account-specific promotions and product focuses with agency and internal teams (including marketing, social, demand planning and operations) and tracking associated sales lifts - Support KAM on the build out of monthly and ad hoc strategic sales decks with supporting data, insights, and asset curation in PowerPoint - Manage all Amazon and TTS related operations including CX, listing and catalog management, pricing health, account health and other relevant business operations Required Qualifications: - Highly organized, proactive self-starter with a track record of managing multiple projects at pace in a dynamic environment - One team mentality – experience working cross functionally to deliver customer success - 1-3 years Amazon or other e-commerce business direct support - Working knowledge of: Amazon Platforms – Seller/Vendor Central, Amazon Advertising tools, Amazon Algorithm - Working knowledge of: Digital Shelf – Keyword Optimization, Enhanced Content, Image and Video Best Practices, Buy Box - Working knowledge of: Data Analysis & Reporting – Sales, Inventory, Traffic, Conversion, Consumer Insights, and other KPIs - Excellent analytical skills with the ability to interpret data and generate actionable insights - Proficient in Excel: must be able to do VLOOKUP, pivot tables, and other basic formulas - Strong communication and collaboration skills, with the ability to work effectively across teams Preferred Qualifications: - Proficiency in PowerPoint - Experience with TikTok Shop Required Skills: Amazon Seller Central, Amazon Vendor Central, Amazon Advertising tools, Amazon Algorithm, Keyword Optimization, Enhanced Content, Buy Box, Data Analysis, Sales Reporting, Inventory Reporting, Traffic Reporting, Conversion Reporting, Consumer Insights, Excel VLOOKUP, Excel Pivot Tables, PowerPoint, Proactive self-starter Benefits: Flexible working hours with core hours from 10am to 4pm, Working 2 days in the office and 3 days from home, Performance-related bonus of 10% based on annual salary, 27 days holiday, with the option to buy holiday days, 2 volunteering days per year, 10 days working from any location of your choice, Flexible public holidays - choose the standard public holidays or swap them for dates that are more meaningful to you, Enhanced family policies, Supportive Period & Menopause Policies, 401(k) scheme, Dental insurance, Vision insurance, and Life Insurance., Healthcare medical insurance, Office perks incl. free breakfasts, snacks, and Happy Hour., Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend!, Pet friendly office. Bring your furry friend to work with you!