Customer Experience Specialist PART-TIME at Best Cleaners · Old Lyme

Job Type Part-time Description STARTING AT $17.OO/HOUR BASED ON EXPERIENCE  Please apply directly at https://www.bestcleaners.com/careers/ . At Best Cleaners, we don’t just clean clothes—we help people look and feel their best every day. As a Customer Experience Specialist, you’ll be the friendly face (and voice!) of our store. Your mission: create an effortless, welcoming experience for every guest, every time, while being part of a team that thrives on positivity, teamwork, and community spirit. What You’ll Do • Greet customers with warmth, energy, and genuine care • Guide guests through our services, ensuring they get exactly what they need • Process transactions with accuracy and ease • Tag, organize, and manage garments with attention to detail • Handle questions or concerns with confidence and positivity • Collaborate with teammates to keep operations smooth and fun • Be an ambassador of our brand, spreading service excellence every day What You’ll Bring • A people-first mindset and a love for engaging with customers • Strong communication and listening skills • Reliability, integrity, and a proactive attitude • Ability to multitask in a fast-paced environment • Willingness to learn (we’ll teach you everything you need to know) • Bonus points for retail, hospitality, or customer-facing experience • Understanding of flow of garments as it pertains to production standards • Flexibility to increase/reduce hours during busy/slow periods   • This job may entail hot indoor air temperatures, noisy conditions, standing for long periods of time and lifting garments and products up to 30lbs. Why You’ll Love It Here • Work-life balance you can count on. We respect your time and energy—both at work and outside of it. • A culture that feels like family. We celebrate wins together and support each other through challenges. • Room to grow. Your career path doesn’t stop at the counter—we love to promote from within. • Perks that show we care. From flexible schedules to appreciation events, we invest in our people. • A meaningful mission. You’ll help our community look sharp, feel confident, and shine every day. Full-Time Employee Benefits • Free uniform shirts • Health, Dental, Vision and Life Insurance • Six paid holidays • Paid birthday for all employees - part-time or full-time! • No Sundays or late nights! • Employee Assistance Program (EAP) • Vacation after one year • 401K after one year with a generous company match of up to 5% of your pay • Flexible Spending Account (FSA) after one year • 50% discount on dry cleaning at our facilities. Ready to Join Us? If you’re energized by people, motivated by purpose, and excited to be part of a team that values both hard work and balance, we want to meet you! Please apply directly at https://www.bestcleaners.com/careers/ and let’s create unforgettable experiences—together.