Restaurant Manager at Belmond in Johor Bahru, Johor, Malaysia

As a Restaurant Manager onboard the Eastern & Oriental Express, you will play a vital role in delivering an exceptional dining experience that reflects the highest standards of luxury hospitality. You will be responsible for overseeing all aspects of restaurant operations, ensuring seamless service, and supporting the smooth delivery of world‑class cuisine to our guests throughout their journey.

Your responsibilities include:

• Leading and managing the onboard restaurant team to deliver flawless service and memorable guest experiences.
• Ensuring all dining operations are conducted in line with Belmond’s luxury service standards and international hospitality best practices.
• Coordinating with culinary staff to guarantee the highest quality of food preparation, presentation, and menu execution.
• Managing inventory, ordering, and storage of food and beverage supplies while maintaining optimal stock levels.
• Implementing service improvement programs and projects to enhance efficiency, guest satisfaction, and overall dining quality.
• Overseeing table settings, dining room ambiance, and guest interactions to ensure consistency with luxury brand expectations.
• Supporting strategies that align restaurant operations with the train’s planned schedules and guest itineraries.
• Ensuring clear communication and workflow between restaurant staff, kitchen teams, and onboard management.
• Compiling service performance metrics, guest feedback, and operational reports, recommending improvements based on findings.

This role needs:

Strong leadership, organizational skills, and a passion for hospitality. You must demonstrate problem‑solving abilities, attention to detail, and a commitment to excellence in service. If you are eager to grow your expertise and contribute to the future of luxury rail travel, this is your opportunity to be part of an iconic journey.

Eastern & Oriental Express: a living legend

Eastern & Oriental Express is a story 30 years in the making. Sister of the celebrated Venice Simplon-Orient-Express, it has been narrating adventures in Southeast Asia since 1993. Guests step aboard the elegant train, which reflects the spirit of the land it travels through, to embark on alluring grand adventures. Cultural marvels, unseen landscapes and dynamic cities are theirs to unearth as they glide through epic Malaysian scenery. Immersive off-train activities, including jungle treks and art tours, blend With sublime modern Peranakan cuisine and entertainment on board for the journey of a lifetime.

Everything about our train is extraordinary - and we want you to be, too.

We strive to create an environment Where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

The Belmond & LVMH Family

The Eastern & Oriental Express is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

• A Diploma or Degree in Hospitality Management, Culinary Arts, or a related field is required.
• Minimum 5 years of hands‑on experience in fine dining, luxury hotels, cruise ships, or premium hospitality environments.

• Proven expertise in managing restaurant operations, including staff leadership, guest service, and food & beverage coordination.
• Strong knowledge of international dining standards, wine service, and luxury hospitality protocols.
• Demonstrated ability to oversee inventory management, ordering, and cost control while maintaining premium quality standards.
• Excellent communication and interpersonal skills, with the ability to lead a multicultural team and interact with high‑profile guests.
• Familiarity with health, safety, and hygiene regulations in hospitality operations; certification in food safety is an advantage.
• Ability to work collaboratively with culinary teams, service staff, and management to ensure seamless guest experiences.
• Commitment to excellence, attention to detail, and maintaining the highest standards of service in a luxury rail environment.

Interest in staying current with industry trends, such as advancements in rail technology and sustainability initiatives.

We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude.

International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French and German, are a benefit. We welcome a diversity of backgrounds, ethnicities and religions.

Experience in the hospitality industry is a bonus, but not a necessity.

At the Eastern & Oriental Express we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive salaries and insurance plans.
• Complimentary and preferred rate experiences at our iconic destinations.
• Wellness programs
• Meals Allowance
• Health & Life Insurance

Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognised chefs and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys.