People Programs Specialist at BCAA in Burnaby, British Columbia, CA

PEOPLE PROGRAMS SPECIALIST Location: Burnaby, BC Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.   The People Programs Specialist supports the delivery of effective and consistent People & Culture practices across the organization through hands-on program execution, analysis, and advisory support. This role works collaboratively with managers, employees, and People & Culture partners to administer and enhance people programs—including recognition, engagement, and employer awards—while supporting key employee lifecycle activities such as onboarding, offboarding, occupational health and safety processes, and the application of BCAA policies and procedures. The Specialist contributes to program implementation, reporting, and continuous improvement, providing applied P&C expertise. Key Responsibilities: • Create, execute, and sustain people programs across BCAA, including Recognition, Milestone Rewards, and Employer Awards, supporting program enhancements and continuous improvement • Deliver the end-to-end administration of BCAA’s annual employee lifecycle survey, including survey design, system configuration, reporting, and development of leader-ready dashboards • Partner with Centers of Excellence and business leaders to support the distribution, interpretation, and application of employee experience insights across the organization • Develop presentations, reports, and supporting deliverables that communicate People & Culture projects, programs, insights, and recommendations to stakeholders • Coordinate and manage Employer Award submissions across People & Culture, ensuring consistency, quality, and alignment; advise Centers of Excellence on best-practice approaches • Liaise with People & Culture Centers of Excellence to support people program delivery and respond to people services-related inquiries • Support the implementation and ongoing administration of People & Culture programs, including Wellness, Engagement, Onboarding, Recognition, Length of Service, and Employer Awards • Prepare and analyze reports, dashboards, and metrics to assess the effectiveness and outcomes of key HR initiatives and programs Health & Safety • Supports in implementation and administration of all Health, Safety programs, initiatives, and policies to ensure compliance with regulatory requirements, and to meet the needs of BCAA  • Liases with internal and external to schedule assessments, investigations, audits, etc. • Completes monthly and annual inspections, ensuring compliance • Participates in Joint Occupational Health & Safety Committee • Works closely in partnership with operation leadership ensuring program adherence, appropriate escalation as required, and that best practices are designed and executed with Health & Safety in mind  • Promotes safety awareness among team members by providing accurate and informative data, conducting safety meetings, giving timely feedback on safety suggestions, and visibly supporting the safety programs  People and Culture Support • Support in responding to general team member inquiries, resolving standard HR issues and liasing with People Services Leaders as required • Support People Services leaders in creation of letters and documentation • Maintains an inventory of office supplies, prepares supply orders, and proactively organizes supplies to ensure tidiness • Maintains physical and electronic confidential files, record management and storage • Provides meeting support including sending invitations, securing meeting space, and making any other necessary arrangements • Leads coordination of events including planning, set up, take down and making necessary arrangements • Carry out other related tasks and projects as assigned as required (communications, adoption etc.) Qualifications: • Completion of post-secondary diploma or degree in Human Resources or other business related program. • Minimum of 3 years in an HR administrative role within a medium to large organization • Level 2 first aid or willing to obtain in 3 months • Excellent communication skills • The ability to provide excellent service and be innovative and solve problems quickly and efficiently to create the best employee and member experience possible • A true passion for safety and ability to think proactively to address future situations • Intermediate experience & skills with Microsoft suite of products. Experience with SharePoint an asset. • Ability to cope with pressure and adapt well in high stress/pressured first • Valid BC Driver’s License, access to vehicle and a clean driver abstract  The salary range for this position is $62,274.60 to $77,843.16  and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 4.8%, with the opportunity to earn up to 9%. What we offer: • The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities. • Career and personal development to help you grow and reach your goals. • Incentives that recognize team and individual sales and performance. • Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving. • A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth. • Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection. • BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels. • Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members. *for permanent employees We’re always looking for amazing people like you. Apply today! BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.