Houseman at Baywood Hotels in Lubbock, TX

Introduction: A Houseman (often categorized as a Guest Environment Expert in Marriott properties) is responsible for maintaining the cleanliness, appearance, and supply levels of all public spaces, back-of-house areas, and supporting the housekeeping Core Responsibilities Public Area Cleanliness: Clean and maintain lobbies, breakfast areas, public restrooms, hallways, elevators, stairwells, and entrance/vestibule areas. [1, 2] Cart & Supply Stocking: Restock housekeepers' carts with fresh linens, terry, trash liners, and cleaning chemicals or guest amenities. [1, 2] Linen & Waste Management: Transport dirty linens and towels to the laundry area, fold and stock clean items, and empty/remove trash from common areas and floor compactors to the loading dock. [1, 2, 3] Guest Requests & Deliveries: Respond promptly to guest requests for extra pillows, towels, cribs, or forgotten amenities, and deliver them directly to guest rooms. [1, 2, 3] Property Walks & Maintenance: Perform regular property checks, remove safety hazards, perform minor carpet or heavy cleaning, and report broken appliances, plumbing issues, or light fixtures to the Chief Engineer or maintenance department. [1, 2, 3] Event & Area Setup: Assist with setting up, tearing down, and cleaning meeting spaces, breakfast areas, or public-facing function rooms as needed Qualifications: Minimum of 1 year of experience as a housekeeper or in a similar role Strong attention to detail Ability to multitask and handle a high-volume workload Ability to work efficiently in a fast-paced environment Basic math skills Perks: Competitive salary Paid time off Medical, dental, and vision insurance 401(k) retirement plan (US only), Employer RRSP match (Canada only) Professional development opportunities Positive and supportive work environment