Key Account Specialist (Advanced Surgery)

Location: Ljubljana

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At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

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Here, you will find more than just a job—you will find purpose and pride.

Key Account Specialist, Advanced Surgery

Region: Whole country (Slovenia)

Location: Ljubljana, Slovenia (preferred). Candidates located within approximately 1.5 hours travel distance from Ljubljana may also be considered.
Function: Sales Advanced Surgery
Reporting to: Commercial Head Slovenia & Croatia & Balkans

Position Summary: As a Key Account Specialist for Advanced Surgery, you will be responsible for driving sales growth and developing strategic customer relationships across Slovenia. Working closely with hospitals, healthcare professionals, distributors, and key decision makers, you will identify business opportunities, support tender activities, and expand the adoption of Baxter's Advanced Surgery portfolio.

This role is focused on building long-term partnerships within the hospital environment while delivering sustainable commercial results and ensuring compliance with Baxter policies and procedures.

Key Responsibilities:

Business Development & Account Management

• Develop and execute territory and account plans to achieve sales objectives and customer satisfaction goals.
• Drive business growth and deliver sales targets within the assigned territory.
• Identify new business opportunities and expand the use of Baxter Advanced Surgery products across existing and new accounts.
• Analyze account potential, market share opportunities, and resource requirements in collaboration with Marketing and Commercial teams.
• Conduct regular business reviews with assigned customers.

Customer & Stakeholder Engagement

• Build, maintain, and strengthen relationships with healthcare professionals, hospital decision makers, purchasing departments, and key stakeholders within the Slovenian healthcare system.
• Conduct field visits, product presentations, clinical discussions, customer trainings, and workshops.
• Collaborate with surgeons and clinical teams across key specialties including cardiac surgery, neurosurgery, and orthopedic surgery.
• Maintain and develop relationships with wholesalers and distribution partners.

Market Intelligence & Tender Support

• Gather market intelligence and customer insights to support commercial decision-making.
• Monitor healthcare policies, market developments, and competitive activities that may impact the business.
• Provide relevant information to support tender preparation and public procurement activities.
• Partner with Marketing and Commercial teams to implement sales and market development strategies.

Commercial Excellence

• Maintain accurate customer records and activity plans in CRM.
• Submit timely sales forecasts, activity reports, and performance updates.
• Manage territory expenses in accordance with company policies.
• Participate in the development and execution of promotional and educational activities, conferences, seminars, and third-party events.

Compliance, Quality & Pharmacovigilance

• Ensure compliance with Baxter policies, procedures, and the Baxter Sales Playbook.
• Participate in mandatory Compliance, Pharmacovigilance, and Patient Safety training.
• Identify, document, and report adverse events, product complaints, and safety information within required timelines.
• Educate customers on the importance of product safety and adverse event reporting.

Qualifications & Experience

Required

• Bachelor's or Master's degree in Life Sciences, Pharmacy, Healthcare, Medicine, Biotechnology, or a related scientific field.
• Minimum 2 years of experience in hospital sales within the medical device, pharmaceutical, or healthcare industry.
• Experience working with hospital stakeholders and healthcare professionals.
• Strong sales, negotiation, and relationship-building skills.
• Excellent communication and presentation capabilities.
• Fluent Slovenian and English.

Preferred

• Experience in Advanced Surgery, Operating Room, Surgical Devices, ICU, or other hospital-based specialties.
• Knowledge of public procurement and tender processes.
• Experience working with distributors and wholesaler partners.
• Knowledge of Croatian is considered an advantage.

Key Competencies

• Customer-focused and commercially driven.
• Strong relationship-building and influencing skills.
• Ability to work independently and manage a territory effectively.
• Strategic thinking combined with hands-on execution.
• Strong organizational and planning capabilities.
• Proactive approach and high level of accountability.
• Ability to analyze market opportunities and translate insights into action.

We would appreciate it if you could submit your application in English.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is 46 400,00 EURO annually. Your initial pay could be at the minimum or higher based on skills and expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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