Office Administrator - Full Time at Bass Pro Shops in Irvine, CA

Summary: Bass Pro Shops is a leading retailer in outdoor gear and apparel, and they are seeking an Office Administrator to support the General Manager and HR Manager with various administrative tasks. The role involves scheduling, data entry, HR coordination, and maintaining records while providing excellent customer service.

Responsibilities:
- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
- Assists the HR Manager with the following:
- Completes all “new hire” paperwork for all new associates
- Conducts orientation for all new associates
- Coordinates the S.T.A.R. Program to include scheduling, training and reporting
- Coordinates and schedules Associate training in all areas
- Completes Data entry for new associates, pay increases, associate reviews, etc
- Assists with planning and implementing Associate activities
- Gathers data & information, and prepares certain reports as needed by the General Manager
- Maintains strict confidentiality
- Processes and codes invoices & maintain Expense Tracking Worksheet
- Maintains store checkbook register & P-card log
- Maintains the Competitive Shop program & the decoy list
- Orders & monitors store supplies
- Coordinates travel advances and expense forms
- Submits IT Help Desk requests promptly
- Handles customer and associate questions and requests
- Files, types and makes copies as needed
- Remains aware of advertised sales
- Keeps work area clean, neat and well stocked with supplies
- Follows all Company Policies and Procedures
- Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
- Identifying and evaluating customers' needs
- Making product recommendations based off of this analysis
- Promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up
- ALL OTHER DUTIES AS ASSIGNED

Required Qualifications:
- High School education or equivalent experience
- Strong communication skills
- Proficiency in Microsoft Office
- Ability to operate computerized Point of Sale register system
- Ability to operate computerized Phone system
- Ability to facilitate training to groups of up to 25
- Ability to establish and maintain effective working relationships with Management, co-workers, and customers
- Ability to calculate figures such as discounts and make change to customers
- Ability to communicate in a friendly and professional manner to our customers and other associates
- Able to stand & sit for extended periods
- Maintains strict confidentiality
- Completes all 'new hire' paperwork for all new associates
- Conducts orientation for all new associates
- Coordinates the S.T.A.R. Program to include scheduling, training and reporting
- Coordinates and schedules Associate training in all areas
- Completes Data entry for new associates, pay increases, associate reviews, etc
- Assists with planning and implementing Associate activities
- Gathers data & information, and prepares certain reports as needed by the General Manager
- Processes and codes invoices & maintain Expense Tracking Worksheet
- Maintains store checkbook register & P-card log
- Maintains the Competitive Shop program & the decoy list
- Orders & monitors store supplies
- Coordinates travel advances and expense forms
- Submits IT Help Desk requests promptly
- Handles customer and associate questions and requests
- Files, types and makes copies as needed
- Remains aware of advertised sales
- Keeps work area clean, neat and well stocked with supplies
- Follows all Company Policies and Procedures
- Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up

Required Skills: Microsoft Office, Point of Sale system, Phone system, Data entry, Invoice processing, Expense tracking, Training facilitation, Report preparation

Benefits: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!, Medical, Dental, Vision, Health Savings Account, Flexible Spending Account, Voluntary benefits, 401k Retirement Savings, Paid holidays, Paid vacation, Paid sick time, Bass Pro Cares Fund, And more!