Bookseller - PT at Barnes & Noble, Inc. in Rochester, MN

Summary: Barnes & Noble, Inc. is a bookstore that serves as a gathering place for readers and the community. As a Bookseller, you will welcome customers, assist them in finding titles, and maintain the store's presentation while ensuring efficient operations.

Responsibilities:
- Welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products
- Maintain reliable and punctual attendance for scheduled shifts
- Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store
- Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably
- Are supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness
- Are always cheerful with customers, consistently going out of your way to help them
- Show aptitude and willingness to learn new skills and acquire new knowledge in the store
- Be trained and expected to be proficient in using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently
- Develop strong merchandising skills to maintain the book presentation and cleanliness of the store
- Develop effective visual merchandising skills to maintain the presentation in gifting, toys and our other product categories
- Run a register competently to serve customers quickly and reliably
- Support the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows
- Find books and other products with ease and accuracy, using a combination of your own knowledge or that of your colleagues, BookMaster and the available information tools
- Support the café team willingly and effectively when needed
- Understand loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store
- Build book knowledge of the subjects and categories we stock across fiction, nonfiction and children’s books
- Use this knowledge to maintain the sections and present books in an interesting and attractive manner
- Make effective book recommendations to customers throughout varied sections
- Learn how to sell books in a positive way appreciated by customers, supporting the success of key sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, etc
- Build knowledge and expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and Newsstand, learning new areas throughout the store
- Use this knowledge to maintain all sections and backstock effectively, and to help customers with their shopping
- Use this knowledge to support the success of key sales objectives, products and new releases

Required Qualifications:
- Maintain reliable and punctual attendance for scheduled shifts
- Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store
- Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably
- Are supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness
- Are always cheerful with customers, consistently going out of your way to help them
- Show aptitude and willingness to learn new skills and acquire new knowledge in the store
- Show that you enjoy being a bookseller
- Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently
- Developing strong merchandising skills to maintain the book presentation and cleanliness of the store
- Developing effective visual merchandising skills to maintain the presentation in gifting, toys and our other product categories
- Running a register competently to serve customers quickly and reliably
- Supporting the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows
- Finding books and other products with ease and accuracy, using a combination of your own knowledge or that of your colleagues, BookMaster and the available information tools
- Supporting the café team willingly and effectively when needed
- Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store
- Physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking
- Build book knowledge of the subjects and categories we stock across fiction, nonfiction and children's books
- Use this knowledge to maintain the sections and present books in an interesting and attractive manner
- Make effective book recommendations to customers throughout varied sections
- Learn how to sell books in a positive way appreciated by customers, supporting the success of key sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, etc
- Build knowledge and expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and Newsstand, learning new areas throughout the store
- Use this knowledge to maintain all sections and backstock effectively, and to help customers with their shopping
- Use this knowledge to support the success of key sales objectives, products and new releases
- Comply with all company policies and procedures

Required Skills: Register operation, Computer and tablet usage, Merchandising, Visual merchandising, Inventory receiving and shelving, Book knowledge across fiction, nonfiction, and children's books, Book recommendation, Loss prevention procedures, De-escalation techniques

Benefits: Employee Discount, EAP, Sick Pay, Paid Time Off including paid Maternity and Parental Leave (for those scheduled to work between 20 and 29.99 hours per week), Company Paid Holidays (for those scheduled to work between 20 and 29.99 hours per week), Transit (for those scheduled to work between 20 and 29.99 hours per week), 401(k) with Company Match (for those scheduled to work between 20 and 29.99 hours per week), Comprehensive Health Benefits (Medical, Dental and Vision) (for those scheduled to work 30 hours or more), Healthcare and Dependent Care Spending Accounts (for those scheduled to work 30 hours or more), Healthcare Spending Account (for those scheduled to work 30 hours or more), Disability Benefits (for those scheduled to work 30 hours or more), Life Insurance (for those scheduled to work 30 hours or more), Transit (for those scheduled to work 30 hours or more), Tuition Reimbursement (for those scheduled to work 30 hours or more), Paid Time Off including paid Maternity and Parental Leave (for those scheduled to work less than 20 hours per week include Employee Discount, EAP and Sick Pay)