Referral Program Manager BHRI at Baptist Health in Little Rock, AR

Department: Referral Management

Shift: Day

Working Hours: 8a to 5p Weekdays

Summary:

The Referral Program Manager for the Baptist Health Rehabilitation Institute oversees inpatient rehabilitation referral operations across the Baptist System, including locations in Little Rock, North Little Rock, Conway, and El Dorado. Key responsibilities include marketing, data tracking and analysis, managing referral decisions, securing insurance pre-authorizations, ensuring regulatory compliance, coordinating patient transport, and driving process improvements. This role requires maintaining strong relationships with admitting physicians and a customer-centric approach to referral sources, with direct oversight of all departmental clinical and non-clinical staff.

Other information:

1. Graduate of an accredited College of Physical Therapy, Occupational Therapy, Speech Therapy, or an Associate's Degree in Nursing.
2. Current licensure in the State of Arkansas
3. A minimum of 2 years experience in marketing, outreach, or as a liaison for post-acute services
4. Bachelor's degree or above preferred
5. Leadership experience preferred

This job will be authorized 80.00 hours bi-weekly.