Staff - Sales Support at B. Braun Group in Hanoi, Hanoi, Vietnam

A. JOB PURPOSE: This role is designed to develop professional sales skills while leveraging knowledge to support product promotion, customer engagement, and market development. The trainee will receive on-the-job training and coaching to become a competent Customer Partner Representative.

B. JOB FUNCTION

1. Sales & Customer Engagement Support:

• Learn assigned products, therapeutic areas, and key competitors to understand basic value propositions and product usage.
• Stay updated on product features and benefits through training materials, coaching sessions, and field learning opportunities.
• Accompany CPR/CPM/CPL to hospitals or healthcare professionals for learning and observation purposes, as assigned. • Support product presentations and demonstrations by preparing materials and observing scientific selling practices under supervision.
• Support CPR/CPM/CPL in building and maintaining positive relationships with healthcare stakeholders through ethical and compliant interactions. • Collect and summarize basic customer, KOL feedback, and market information using provided formats.k

1. Sales Operation & Internal Support:

• Assist in collecting, consolidating, and updating tender reports from dealers and sales teams based on provided templates.
• Update machine project and tender tracking files on a weekly basis.
• Support the sales team in tracking inventory status and shipment progress by coordinating with SCM under supervision.
• Support CPMs in collecting and organizing import-related data according to instructions.
• Support sales managers by preparing and updating datasets for analysis purposes.
• Collect basic information on competitor activities, pricing, and market movements as instructed by the sales team. - Support sales activities under the guidance of CPL: CLM, contract tracking, eclaim. • Support sales activities under the guidance of CPL, such as CLM administration, contract tracking, and e-claim support.
• Support weekly/monthly sales and marketing meetings by assisting with data preparation and report consolidation.
• Assist in organizing customer meetings, seminars, conferences, and internal events.

1. Market Information's collection & Tender Support:

• Support the collection and consolidation of market ( competitors) and tender-related information for internal reporting and learning purposes. • Collect and summarize market information using provided formats.

1. Others: As assigned by superiors from time to time, in line with learning objectives of the trainee role.

C. JOB REQUIREMENT:

• Bachelor's degree of Pharmacist, Pharmacy or relevant background;
• Fresh graduates or less than 1 year of experience in healthcare industry;
• Working experience in MNC company is preferred;
• Skills:

1. Good communication, meticulous, high responsibility.

2. Proficient in office tools, excellence in Excel, power point (slides development)

3. Effective communication skills in both Vietnamese and English for relationship building and negotiation skills with your internal and external stakeholders virtually and in person

4. Ability to work independently and as part of a team, critical thinking, problem-solving abilities, ability to work under pressure, quick learner.

5. High creativity and innovation, passion for products and understanding customer needs, self-driven, adaptability, attention to detail, and customer-centric mindset.

D. WHAT IS WAITING FOR YOU?

• Formal training roadmap with opportunities to participate in real projects
• Diversity in multinational working environment
• European professional working style
• Competitive salary, attractive health care package
• Business and Technical service activities in the healthcare industry - one of the sustainable development and very ""hot"" industry.