Account Manager at Avnet in Burnaby, British Columbia, CA

Who We Are:

At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.

Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet!

Job Summary:

Field sales executive focused on customers to achieve revenue and margin goals in assigned accounts. Identifies customer needs and applies company’s value proposition to drive sales growth and improved profitability. Develops strategic relationships and aligns customer and business goals, creating and managing a business and execution plan for shared success among the customer, vendor partners and the company.

Principal Responsibilities:

• Serves as the primary point of contact for the customer interface to the company's resources that drives and supports high levels of customer satisfaction and loyalty, as measured in surveys and share of wallet.
• Develops strong, strategic relationships with customer(s) to identify and leverage the customers’ business goals, growth strategies and profit drivers to deliver the appropriate business value proposition sales solution strategy.
• Provides leadership and guidance in critical customer planning and engagement.
• Performs critical customer analysis to identify and leverage the partner’s marketing programs to achieve growth in their customer’s solutions capability.
• Engages customer(s) in joint planning that integrates the company's services, programs and supplier partnerships securing customer commitment for the development of a comprehensive investment in strategies that advance the company’s market position, entanglement and financial goals
• Conducts regular business reviews with assigned accounts to track progress toward revenue and growth goals and owns execution of business plan.
• Maintains and monitors pipeline and metrics for assigned customers, performs analysis and identifies improvement opportunities.
• Supports supplier's strategies by aligning solutions with customer to maximize profitable growth, and customer expansion.
• Prioritize customers and opportunities with greatest potential for success.
• Closely manages profitability by minimizing profit leaks and maximizing gross profit.
• Other duties as assigned.

Job Level Specifications:

• Deep understanding of business, financials, products/services, the market or the needs/challenges of assigned accounts. Requires depth and/or breadth of sales expertise within a specialized product, service or account type. Requires a deep understanding of the full range of offerings that the organization and its competitors sell and that assigned customers buy. Recognized as a technical expert (by colleagues and customers) in one or several product/service areas.
• Complexity is extremely high (territory/account, products/services, sales or account management process); serves as team lead. Plans own territory or account approach and has input into colleagues' approaches; manages own and often others' resources. Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgement and identify innovative sales solutions.
• Leads sales teams on negotiations to identify, pursue or manage accounts/ opportunities with extremely large size/strategic importance/risk of loss. Develops colleagues' understanding; acts as a role model for colleagues with less experience. Has extremely high authority/opportunity to set and negotiate product/service terms. Plans own territory or account approach and has input into colleagues' approaches; manages own and often others' resources.
• Serves as consultant to management and/or internal/external spokesperson for the organization on major initiatives related to policies, plans and long-range objectives. Impacts the relationship the organization has with its leading clients.

Work Experience:

• Minimum experience required is typically 8+ years with bachelor's or equivalent.

Education and Certification(s):

• Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.

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What We Offer:

Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.

• Generous Paid Time Off
• Savings and Pension Plans
• Paid Holidays
• Family Support (Paid Leave, Surrogacy, Adoption)
• Medical, Dental, Vision, and Life Insurance
• Long-term and Short-term Disability Insurance
• Education Assistance
• Employee Development Resources
• Employee Wellness, Leadership Development and Mentorship Programs

Benefits listed above may vary depending on the nature of your employment with Avnet.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.