Insurance Administrator at Atos Deals in Moynalty, County Meath

Insurance Administrator

Full-time, Permanent

We are currently recruiting for an experienced Insurance Administrator on behalf of a client operating within the insurance sector.

This is a key administrative position within a busy brokerage environment. The successful candidate will take ownership of day-to-day administration, client and insurer correspondence, document management, CRM updates and follow-up activity, allowing the Principal Broker to focus on client relationships and business development.

The Role

You will be responsible for managing a varied workload across the insurance administration process, ensuring client files remain accurate, documentation is followed up promptly and all actions are recorded and completed.

Key responsibilities will include:

• Managing new enquiries, including logging, reviewing and directing enquiries appropriately
• Opening new client files and ensuring all required information and documentation is recorded accurately
• Closing completed files and ensuring records are complete and stored correctly
• Chasing outstanding documentation from clients and third parties
• Collecting and organising photographs, certificates, reports and other supporting documentation
• Requesting reports from assessors, loss adjusters and other third parties
• Ensuring case files remain accurate, complete and up to date
• Handling routine correspondence with insurers
• Responding to queries and following up on outstanding actions
• Providing clients with clear and timely updates regarding their cases
• Managing follow-ups across the client and case pipeline
• Managing diary appointments, calls and follow-up activity
• Maintaining accurate CRM records, including client interactions, case notes and next actions
• Tracking open actions and ensuring deadlines and follow-ups are completed
• Supporting client review requests and referrals where required

What We Are Looking For

The successful candidate will ideally have previous experience within an insurance brokerage, financial services business or regulated environment. This experience is important due to the level of insurer correspondence, compliance documentation and case management involved in the position.

You should also have:

• Strong administrative and organisational skills
• The ability to manage a high volume of tasks and competing priorities
• Excellent attention to detail
• A professional and confident telephone and email manner
• Strong communication skills when dealing with clients, insurers and third parties
• A proactive approach to following up outstanding actions
• The ability to work independently without requiring constant supervision
• Experience using CRM or case management systems
• A strong sense of ownership and accountability for your workload

Desirable

• APA qualification in General Insurance, or currently working towards the qualification
• Previous experience supporting a senior professional with diary management
• Experience managing client referrals or review processes
• Knowledge or experience of Google Business, SEO or online presence management would be advantageous, but is not essential

The Right Person

This position would suit someone who is highly organised and enjoys being the person who keeps processes moving behind the scenes. You should be comfortable taking responsibility for your own workload, identifying what needs to be followed up and ensuring that nothing is missed.

The role offers the opportunity to become an important part of a growing insurance business, working closely with the Principal Broker and taking genuine ownership of the administrative function.

Experience:

• Insurance Administration: 3 years (required)

Work authorisation:

• Ireland (required)

Location:

• Moynalty, County Meath (preferred)

Work Location: In person