Senior Case Management Specialist-… at Athens-Clarke… · Courthous…

REPORTS TO: Accountability Court Coordinator
FLSA STATUS: Non-exempt
CLASSIFICATION: Regular Non-Merit - Serves at the discretion of the Judge
PAY GRADE: 114
SAFETY SENSITIVE: No

Purpose of Job
The purpose of this position is to manage the clinical and/or social services activities of participants of the assigned Accountability Court (Treatment and Accountability Court, Felony Drug Court, Veterans Treatment Court, Family Treatment Court, DUI/Drug Court). This position acts as liaison with participants and their treatment providers, social service agencies, and other organizations. Duties and responsibilities include, but are not limited to, providing intensive case management services to Court participants; working with treatment providers to develop a comprehensive treatment plan consisting of integrated mental health and substance use treatment services based upon individual needs; managing the individual cases of Court participants and maintaining case files that capture relevant data in accordance with the Standards for Georgia Accountability Courts and the Council of Accountability Court Judges; supervising participants in their effort to complete their assigned program; ensuring the participant under the coordinator's supervision are closely monitored for eventual success in the program; and performing additional tasks as assigned.


Job Related Requirements
WORK SCHEDULE: Mon - Fri 8am - 5pm with some nights/weekends
May be required to work on religious holidays.
Regular and predictable attendance is required.
Must work cooperatively with others.
When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy. Bachelors degree in psychology, social services or related area and minimum of two years in a legal, clinical or case management setting required or any equivalent combination of education, training, and experience which provides the requisite knowledge skills, and abilities for this position.

Must have a valid driver's license.

Masters degree preferred.

Supervisory experience is preferred.

Licensure or certification in clinical, substance abuse, or court management field preferred. The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Acts as case manager for connecting participants to treatment, social services, public benefits and other wrap-around services. May also provide treatment and other community referrals at the request of judges.

Conducts initial assessments and completes steps required in evaluating new participants if the Court Coordinator is not available or assigns duty.

Develops and maintains network of referral and community relations related to the treatment of Court participants.

Attends and participates in all weekly status review meetings and court sessions and compiles weekly updates on court participants to provide to the court team during the weekly team meeting; reports violations, progress and clinical recommendations for treatment.

Responsible for developing goals, strategies, and objectives related to the individual treatment plans of Court participants.

Conducts evidence-based group therapy sessions to meet identified needs of participant population.

Demonstrates a thorough knowledge of counseling theory and techniques.

Develops and implements appropriate therapeutic activities and/or programs.

Addresses issues identified in the individualized service plan and focuses on adjustment problems that occur at the workplace, home, school, or family as appropriate.

Demonstrates a thorough knowledge of the group process and provides psycho-educational instruction in areas such as social skills, communication skills, parenting skills, mental illness management, and relapse prevention.

Provides coordinated treatment for both mental illness and substance use disorders and possesses a thorough knowledge of mental illness/substance abuse/developmental disabilities.

Maintains participants' files in the State-approved case management database and assists with the collection of statutorily mandated data points to ensure compliance and to capture the structure and goals of the Accountability Court.

Ensures compliance with federal, state and locals laws and county codes.

Answers telephone, records and distributes messages, and assists the general public with issues related to the Accountability Court. Performs various routine clerical duties such as filing, copying, and sending faxes, etc.

Assists with training and informational sessions for law enforcement, probation officers, attorneys and others on the terms of participation, program requirements and common issues and signs of mental illness.

Provide needs assessment services to participants to determine necessary social services required by participants including, but not limited to, health and life skills training, housing, job readiness, personal financial management, and educational enrollment.

May act as a designated third party representative or similar role for participants to assist in their applications for Social Security disability or similar services.

Makes appropriate referrals and documents referrals for outside services.

Provides specialized services (e.g. activity therapy, alumni group, job readiness programs, etc.) as necessary.

Provides on-going contact with program participants to ensure compliance with mandated treatment and court requirements; follows up on drug screens, community service, treatment, attendance, adherence to medication, and reports from service providers.

Maintains strict confidentiality of sensitive materials and information at all times.

Assist participants with preparing for transition out of the court program after their graduation.

May perform home visits and site visits to clients.

Participates in drug and alcohol training and testing in order to provide proper supervision.

Monitors and documents participants’ compliance with program and court requirements and provides a weekly report to the team on the participants’ overall status and progress (includes reporting on program violations, fine and fee payment, drug screens, performance of community service, completion of courses, evaluations, counseling and treatment programs, etc.).

Assists with establishing appropriate location for any community service requirements for participants.

May be required to provide direct individual counseling for participants.

Appears in court to make recommendations regarding further action on cases; may be involved in making recommendations to the court.

Performs other related duties as assigned.

Knowledge, Skills and Abilities
Knowledge of the policies, procedures, and activities of the Athens-Clarke County Courts and the Accountability Courts as they pertain to the performance of duties relating to the position.

Knowledge of psychiatric treatments, medication, and co-occurring mental health and substance abuse diagnoses for the mentally ill.

Knowledge of the terminology used within the department. Knowledge of word processing, spreadsheet, and database software.

Knowledge of federal, state and local laws and/or ordinances related to the work release, alternative incarceration of offenders, or incarceration of offenders.

Knowledge and application of the principles and dynamics of Evidence Based Practices in Community and Residential Corrections.

Knowledge of counseling and evaluation of persons, record-keeping systems, and corrections/security procedures.

Skill to deliver tasks associated with position, such as interpersonal communications, observation of behavior of individuals, interviewing and vocational assessment.

Ability to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner and according to departmental and/or governmental regulations.

Ability to communicate effectively with supervisors, and other staff members. Ability to use independent judgment in routine and non-routine situations.

Ability to perform mathematical calculations.

Ability to plan, organize and/or prioritize daily assignments and work activities.

Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments.

Ability to comprehend and apply regulations and procedures of the department.

Ability to read, write and perform mathematical calculations.
PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including computers, fax, scanners and other office equipment. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, standing, bending, stooping, pushing, pulling, lifting, fingering, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to 10 pounds of force occasionally. Physical demand requirements are at levels of those for sedentary work.

DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

INTERPERSONAL COMMUNICATION: Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes giving assignments and/or directions to co-workers or assistants.

LANGUAGE ABILITY: Requires the ability to read a variety of reports, invoices, orders, and informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare jury trial, jail call and daily court calendars, jail information records, payrolls, and criminal cases pending reports, using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence.

INTELLIGENCE: Requires the ability to learn and understand basic principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgments in the absence of management.

VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently.

NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize and determine percentages.

FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with office equipment (e.g., rulers, yardsticks, etc.).

MOTOR COORDINATION: Requires the ability to coordinate hands, fingers, and eyes accurately in using computers, fax machines, typewriters, and other office equipment. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates.

MANUAL DEXTERITY: Requires the ability to handle a variety of items such as computers, fax machines, and other office equipment. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.

COLOR DISCRIMINATION: Requires the ability to differentiate between colors and shades of color.

INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency.

PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone.

ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, 762-400-6370 or leah.jagatic@accgov.com.