Associa→
Administrative Assistant at Associa in Glen Allen, VA
Skills
Job Description
Summary: Associa is a community management company, and they are seeking a full-time Administrative Assistant to support its HOA community in the Fredericksburg, VA area. The role involves managing communications, coordinating maintenance, and assisting homeowners with various administrative tasks.
Responsibilities:
- Meet and greet homeowners, visitors, guest, members of the Board of Directors, maintenance contractors and vendors
- Manage Phones, daily emails, mass emails, and all correspondence
- Research and respond to inquires
- Conduct resale and compliance inspections
- Schedule and coordinate maintenance contractors and vendors onsite
- Create and mail out HOA Violation notices
- Assist in preparing hearing letters
- Assist homeowners in completing and submitting architectural review applications
- Assist in reviewing and approving invoices
- Issue and activate pool and club house passes
- Schedule and send out board meeting reminders
- Assemble documents for board packets
- Other duties as directed
Required Qualifications:
- Full-time availability
- Ability to meet and greet homeowners, visitors, and members of the Board of Directors
- Experience managing phones and daily emails
- Ability to research and respond to inquiries
- Experience conducting resale and compliance inspections
- Ability to schedule and coordinate maintenance contractors and vendors onsite
- Experience creating and mailing out HOA Violation notices
- Ability to assist in preparing hearing letters
- Experience assisting homeowners in completing and submitting architectural review applications
- Ability to assist in reviewing and approving invoices
- Experience issuing and activating pool and club house passes
- Ability to schedule and send out board meeting reminders
- Experience assembling documents for board packets
- Ability to perform other duties as directed
Required Skills: Phone management, Email correspondence, Scheduling, Document assembly, Invoice review