Quality Support Advocate at Arconic in Davenport, IA

Arconic is currently in search of Quality Support Advocate to join our Quality Team based in Davenport, Iowa.

At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.

The successful candidate will be responsible for providing delegated source inspection and connect customer quality requirements to the shop floor across all shifts. The candidate will be required to ensure compliance to metal integrity standards (i.e. conductivity, thermal processing, quench, etc.). The role requires disposition (PASS / SCRAP) in process material for surface quality, metal integrity, traceability, and other key quality requirements. The role also serves as Quality Help Chain for Teams throughout the facility.

Responsibilities

Major activities/key challenges:

• Interpretation of multiple customer quality requirements across all product categories.
• Evaluation and disposition of processing records for compliance to Metallurgical standards.
• Drive Customer Satisfaction Score [NPS] through effective communication and problem solving of customer issues.
• In depth knowledge of industry surface standards.

Qualifications

Required Qualifications:

• High School Diploma or GED from an accredited institution.
• Minimum 5 years manufacturing experience
• This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Additional Preferred Qualifications:

• Bachelor's Degree from an accredited institution
• Aluminum manufacturing experience-basic understanding of different aluminum alloy compositions
• Work experience and knowledge of principles and concepts of lean manufacturing (ABS) used for achieving business results
• Excellent problem-solving skills with "out of the box" thinking
• Results oriented, with ability to respond quickly
• Effective listening skills
• Experience working in a union environment

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About the Team

Lafayette Operations in Lafayette, IN is located approximately 60 miles from the state's capital, Indianapolis and is the home to Purdue University. Our Lafayette location has been continuously running in Lafayette community since 1938. We are an Aluminum Extrusions plant for Aerospace, Automotive, Industrial and Defense facility.

About the Company

Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build.

We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders.

At Arconic, we:

Act With Integrity : We lead with respect, honesty, transparency and accountability.

Safeguard our Future : We protect and improve the health and safety of our employees, communities and environment.

Grow Stronger Together : We cultivate an inclusive and diverse culture that advocates for equity.

Earn Customer Loyalty : We build customer partnerships through best-in-class products and service.

Drive Operational Excellence : We pursue continuous improvement through innovation, agility, people development and collaboration.

Create Value : We achieve success by generating and growing value for our stakeholders.

This position is subject to Export Control Law: This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Authorizations from the relevant government agency may be required to meet export control compliance requirements.

United States EEO Statement: Arconic Corporation is an equal opportunity employer. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.