Cash Applications Specialist at Aramark Canada in Nashville, TN

Job Description

The Cash Applications Specialist is a key member of the Accounts Receivable team, responsible for accurately and promptly applying customer payments and resolving cash-related requests. This individual researches unapplied and unidentified receipts, partners with AR management during month-end close, and serves as a point of contact for internal teams who depend on timely, accurate cash posting.

Job Responsibilities

• Service request management: Review ServiceNow daily and respond to open tickets, including requests to apply cash, process refunds and transfers, and research payment questions.
• Lockbox and unapplied cash: Review the daily lockbox file and work unapplied transactions. Research remittance details to identify the correct customer, and place funds on account when payments cannot be matched to specific invoices.
• Check processing: Process checks received by mail, prepare them for bank deposit, and manually key receipts into the system as needed.
• Month-end support: Work closely with AR management to identify, review, and validate high-dollar transactions so cash is accurately recorded at close.
• Accuracy and documentation: Maintain complete, accurate records and supporting documentation for all cash postings, adjustments, refunds, and transfers.
• Collaboration: Partner with internal teams, including field partners, and with customers to obtain or clarify payment information and ensure receivables are applied correctly.
• Projects and process improvement: Participate in ad hoc projects and identify opportunities to improve cash application and research processes.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• 2-4 years of accounting experience; accounts receivable or cash application experience preferred
• Strong attention to detail and accuracy when working with high volumes of financial data
• Proficiency in Microsoft Office, especially Excel (sorting, filtering, lookups); experience with an ERP or accounts receivable system
• Experience with a ticketing system such as ServiceNow is a plus
• Strong research and problem-solving skills, including the ability to trace unidentified payments to the correct account
• Excellent verbal and written communication skills; able to work with a range of financial and operating personnel
• Ability to thrive in a fast-paced environment, multitask, and prioritize competing requests
• Strong time management and the ability to meet daily and month-end deadlines
• Ability to work independently and as part of a team
• Commitment to handling checks and customer payment data with integrity and in line with internal controls

Education Bachelor’s degree in accounting, finance, or a related field preferred. Equivalent relevant experience will be considered.

Benefits

Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.