IT Intern at Aqua in PA Bryn Mawr

Summary: Essential Utilities, Inc. delivers safe and reliable services that improve quality of life. Aqua Pennsylvania is seeking an IT Intern to provide technical support, assist with hardware and software issues, and help with system maintenance during the seasonal period. Responsibilities: - Provide basic technical support to employees, including assisting with hardware, software, and system issues - Help set up, configure, and deploy computers, peripherals, mobile devices, and user accounts - Assist with installing updates, patches, and standard software applications - Track, document, and route IT support requests as directed - Perform data entry, inventory tracking, and asset management tasks - Assist with system maintenance, equipment refreshes, or technology-related projects - Follow IT policies, procedures, and security guidelines - Maintain confidentiality of systems, data, and user information - Support other IT department needs as assigned during the seasonal period - Assists with other tasks or projects as assigned Required Qualifications: - Must be at least 18 years old - Must have a valid driver's license - Familiarity with computers and work systems such as Microsoft office suite - Excellent written and verbal communications skills; communicate effectively (clearly, concisely, and professionally) with customers and internal staff - Strong customer service skills - Ability to work independently and to complete daily activities according to work schedules - Ability to work outdoors for extended periods of time, weather permitting - Must always follow directions and implement safety procedures - A team player able to work effectively in a team fostered multi-tasking environment - May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, and mists - Must be able to lift and carry up to 50 lbs - Working conditions include travel to work sites of Essential Utilities and/or other constituents Required Skills: Microsoft Office Suite, Technical Support, Hardware Setup, Software Installation, System Maintenance, Data Entry, Inventory Tracking, Asset Management, Customer Service