OTC Price and Order Processing Junior Analyst at Aptiv · Krakow

OTC Price and Order Processing Junior Analyst

Location: Krakow, Poland

Join Aptiv as an OTC Price and Order Processing Junior Analyst and become part of our team supporting pricing and order management activities within the Order-to-Cash process. In this role, you will support accurate price implementation, order validation and documentation for assigned customers, working with SAP, ServiceNow and customer portals. You will collaborate with Sales, Finance, Customer Service and other teams while developing your knowledge of pricing processes and the broader OTC flow.

Your Role:

• Support price implementation and order processing activities for assigned customers, including downloading and managing contracts from customer portals.
• Validate customer orders against pricing databases and approved offers and implement or update customer prices in SAP in cooperation with Sales.
• Create and modify relevant documents in SAP, document activities in ServiceNow and prepare basic operational reports.
• Support day-to-day management of the assigned customer portfolio, ensuring tasks are completed accurately and on time.
• Collaborate with Sales, Finance, Customer Service, IT and other teams to resolve operational issues and communicate status, blockers and next steps.
• Follow Aptiv procedures, data quality, confidentiality and internal governance standards, escalating issues when required and supporting audit requests.
• Support updates to existing SOPs and contribute to new process documentation as needed.
• Participate in cross-training, continuous improvement initiatives and development activities across pricing and the OTC process.

Your Background:

• Secondary education; no previous experience or up to 1 year of experience in OTC or operational processes.
• Good knowledge of MS Office, particularly Excel, Outlook and Word.
• Basic knowledge of or exposure to SAP and ability to work with online customer portals.
• Good organizational and prioritization skills with strong attention to detail and a results-oriented approach.
• Good analytical and problem-solving skills, with the ability to identify issues and propose solutions with guidance.
• Good verbal and written communication skills, communicative English and the ability to collaborate effectively with different stakeholders.
• Team-oriented and proactive approach, with willingness to learn, develop new skills and ask for guidance when needed.

Why join us?

• You grow at Aptiv. Aptiv's winning culture is global by design. We bring together diverse perspectives, cultures, and business contexts to solve our customers' toughest challenges. In this environment, every individual can grow, lead, and make an impact, regardless of background, because inclusion fuels how we innovate and win.
• You make an impact at Aptiv. One of the strengths of humanity is our drive to progress, to improve, to achieve more tomorrow than we did yesterday. People need solutions they can trust when it matters most. At Aptiv, you are building those solutions every day.
• You have support at Aptiv. We ensure you have the resources and support you need to take care of your family, your physical health, and your mental health with a competitive benefits package.

Your Benefits at Aptiv:

• Private health care (Signal Iduna) and Life insurance for you and your beloved ones.
• Well-Being Program that includes regular webinars, workshops, and networking events.
• Hybrid work (min. 47 days/yr of remote work, flexible working hours).
• Employee Pension Plan paid by the employer (you get + 3,5% on each gross salary).
• Access to sports groups and Multisport card.

Meet the Next-Generation Aptiv

At Aptiv, we deliver innovative solutions that people trust when it matters most.

Progress is never static. It is about reaching further, exploring new possibilities, and enabling mobility. Aptiv empowers customers to create solutions people rely on—advancing safety and autonomy in Automotive and Commercial Vehicles, enabling mission-critical performance in Aerospace & Defense, and powering intelligent systems across Energy, Enterprise, and Telecommunications. We also drive precision and efficiency in Industrials & Robotics and support life-critical innovation in Medical technologies.

Guided by our winning culture and values to Think & Act Like Owners, as One Team, and Play to Win, we turn commitment into results and achieve more together.

Join Us to Deliver Innovative Solutions That People Trust!

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.