Team Member Roy Rogers @ Brandywine Peter… at Applegreen… · Elverson

Summary: Applegreen US operates over 100 travel plazas across the Northeast and Midwest providing convenience, comfort, retail, and food options from premium brands. The Team Member role involves delivering exceptional customer service, handling food preparation and safety, processing payments, and maintaining cleanliness and stock to meet customer needs. This position supports the operations department and plays a key role in ensuring a positive experience for travelers.

Responsibilities:
- Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers)
- Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures
- Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products
- Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning
- Stock, clean, and sanitize workstation and equipment
- Actively cross-sell and up-sell products
- Maintain a solid knowledge of products and services available in the plaza
- Follow required brand standards, food safety requirements, as well as all company policies and procedures
- Execute a variety of other tasks as assigned

Required Qualifications:
- Able to stand and walk for an extended period of time
- Frequently bend, twist, lift and carry at least 40 pounds
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
- Available to work a flexible schedule including days, nights, weekends, and holidays
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

Preferred Qualifications:
- Cash handling and customer service experience preferred

Required Skills: Cash Handling, Point-of-Sale (POS) System Operation, Food Handling Procedures, Food Preparation, Sanitation, Friendly Interaction, Enthusiastic Communication, Outgoing Manner

Benefits: Part-time and full-time roles with varied shift options, Flex (Sick Time), Meal Discounts, Earned Wage Access, Employee Referral Bonus