Sales Executive (Sales Online) at Aplus · Phnom Penh

Industry: LPG

Job Summary

Our client is looking for a proactive and customer-oriented Sales Executive to promote and sell mobile motor-cart packages to walk-in and online customers. The successful candidate will handle customer inquiries, explain product features, follow up on sales opportunities, and coordinate orders to ensure a smooth customer experience.

Main Responsibilities:

• Present and sell mobile motor-cart packages to walk-in and online customers.
• Respond promptly to customer inquiries through Facebook, Telegram, telephone calls, and messages.
• Explain product features, package details, pricing, and benefits to potential customers.
• Follow up on customer inquiries, quotations, and potential sales opportunities.
• Prepare basic promotional posts and product updates for social media platforms.
• Conduct product demonstrations and assist customers in selecting suitable packages.
• Coordinate customer orders, payments, and product handover.
• Maintain accurate customer information, sales records, and follow-up reports.
• Provide professional customer service and build good relationships with customers.

Main Requirements:

• Previous experience in sales, customer service, or a customer-facing role is preferred.
• Confident in face-to-face communication and handling online customer inquiries.
• Familiar with Facebook, Telegram, and other social media platforms.
• Able to prepare basic social media posts and product updates.
• Good presentation, negotiation, and customer follow-up skills.
• Comfortable demonstrating products and explaining product features.
• Basic smartphone, computer, and reporting skills.
• Proactive, friendly, target-driven, and willing to learn.