AnaVation→
NOC Watch Analyst – Journeyman at AnaVation in Washington, DC
ExperiencedOn-siteFull-timeWashington, DC
Job Description
Be Challenged and Make a Difference
In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture.
Description of Task to be Performed:
Provide Tier 2 network operations support across enterprise locations, including network configuration, troubleshooting, ticket resolution, and root cause analysis for routers, switches, and cryptographic devices. Support network upgrades, installations, technical refreshes, site surveys, and new/enhanced network implementations. Develop network SOPs, implement STIG requirements, and provide technical resolution support for critical network outages. Work independently to resolve complex network problems with limited supervision, including at remote locations.