Manager Quality Control – Incoming (2nd Shift) at Amgen in Puerto Rico

Career Category

Quality

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Manager Quality Control – Incoming (2nd Shift)

What you will do

Let’s do this. Let’s change the world! In this vital role, you will be responsible for overseeing and managing the Incoming Raw Material Sampling and Inspection process to ensure that all raw materials and components meet the established quality standards before they are used in our production processes. This role will lead a team of quality control associates to maintain the highest standards of quality and reliability for our raw materials.

 Specific responsibilities include but are not limited to:

• Develop and maintain standardized inspection and sampling procedures/documents for incoming materials.
• Schedule and coordinate sampling activities in alignment with production needs.
• Ensure that all inspection and sampling activities comply with relevant safety protocols.
• Oversee sampling and inspection of incoming materials for compliance with quality specifications and standards.
• Establish and maintain effective communication with suppliers to address quality concerns.
• Work collaboratively with suppliers to resolve quality issues, implement corrective actions, and prevent future discrepancies.
• Stay up to date with industry standards, regulations, and quality assurance trends.
• Ensure compliance with all applicable quality and safety regulations.
• Participate in internal and external audits by providing a comprehensive overview of the current area.
• Generate reports on the performance of incoming raw materials and share insights with relevant departments.
• Recruit, train, supervise, and develop Quality Control associates by providing guidance, mentoring, performance feedback, and leadership to ensure efficient and effective team performance.
• Identify and implement process improvements, best practices, and quality enhancement initiatives to increase the efficiency and effectiveness of incoming Quality Control operations.

What we expect of you

We are all different! Yet, we all use our unique contributions to serve patients. The Mgr QC professional we seek is a Quality-driven leader with these qualifications.

Basic Qualifications:

Doctorate degree

or

Master’s degree and 3 years of quality support experience

or

Bachelor’s degree and 5 years of quality support experience

or

Associate’s degree and 10 years of quality support experience

or

High school diploma / GED and 12 years of quality support experience

In addition to meeting at least one of the above requirements, you must have previous managerial experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources. Your managerial experience may run concurrently with the required technical experience referenced above.

Preferred Qualifications:

• Academic degree in Quality Management, Engineering, and/or Life Science.
• Background in Microbiology or Industrial Microbiology is a plus.
• Demonstrated experience in Quality Control and Quality Assurance, preferably within a manufacturing or production environment.
• Proven leadership and team management capabilities, with the ability to work effectively with leaders and stakeholders at multiple organizational levels, build strong partnerships, influence outcomes, and resolve conflicts.
• Strong communication, negotiation, and presentation skills, including experience interacting with suppliers and delivering executive-level presentations.
• Detail-oriented professional with strong analytical, problem-solving, and disciplined decision-making skills, including the ability to work independently, manage multiple priorities, and make critical decisions.
• Understanding of applicable regulatory requirements, quality standards, quality systems, strategic planning, and continuous improvement methodologies, with the ability to implement improvements and support organizational goals.
• Effective written and verbal communication skills in English, complemented by strong project management, presentation, digital technology, and interpersonal capabilities.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental & vision coverage, and life & disability insurance
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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