Volunteer Services Business Analyst and… at American… · Alexandria

Summary: The American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research and education. The Volunteer Services Business Analyst and Operations Intern will gain a comprehensive understanding of volunteer operations while leveraging AI tools to enhance operational efficiency and develop communication plans for volunteer engagement. Responsibilities: - Gain an understanding of volunteer services, operational processes and work, and individual departments to facilitate volunteer operations - Utilize AI to update existing materials and resources - Identify and document the potential for AI to improve volunteer operations across the organization - Utilize AI to update and modernize ASCO’s internal resources for staff across the organization - Research and analyze volunteer applicant engagement and develop resources on getting involved with the organization - Develop reports to track volunteers expiring memberships and develop communication plans to recruit and reinstate non-member volunteers Required Qualifications: - Currently enrolled in an undergraduate BA/BS degree program, or graduate program, or recently graduated from a 4-year degree program - Candidates must be at least a junior or entering their junior year of college at the start of the internship - Experience or coursework conducting analysis and working with data - Experience with the Microsoft Office Suite and proficiency in Excel - Strong interpersonal and communication skills - Ability to work in a fast-paced, team-oriented environment with flexibility to adapt to changing needs - Solid organizational and time management skills and attention to detail - Excellent customer service skills and professionalism - Willingness to enhance skills Preferred Qualifications: - Familiarity with Artificial Intelligence tools including Google Gemini & Notebook LM is a plus Required Skills: Data analysis, Microsoft Office Suite, Excel proficiency Important Skills: Artificial Intelligence tools Nice-to-Have Skills: Customer service, Professionalism, Interpersonal skills, Communication skills, Organizational skills, Time management Benefits: ASCO will provide parking or a metro subsidy.