Exec Field Rep/Conf at American Kennel Club in Chicago, IL

Exec Field Rep/Conf

The “mission” of the Representative as the “face, eyes and ears” of the AKC is to be the ultimate advisor/mentor for current and future generations of judges, show chairs and exhibitors which, in addition to many other responsibilities, is an enormous task. This is achieved by dedication to the organization and satisfaction in ensuring constituents are treated with the highest quality customer experience, knowing that the majority are to be attended to with appreciation as volunteers. The care of our customers is a central responsibility.

The EFR provides information to the office staff of factual, first-hand reporting regarding conduct of shows, rule and policy compliance by clubs, and observations of judges' abilities. Treating and being treated with dignity is essential.

Primary Job Duties include:

• Attend assigned shows (approximately 120 events annually), club meetings, seminars/workshops, and annual staff meetings.

Observe judging and provide helpful feedback and meaningful reports on judges’ abilities. Discuss exceptional or noted procedural shortcomings with judges; provide documentation of discussion for judges’ files. By the conclusion of each assigned show, the Executive Field Representative must have completed a written report and discussed it with each judge observed in a mentoring tone. This position provides one with the privilege of enhancing Judges’ careers by sharing procedural and breed knowledge that ultimately results in a more accomplished and confident Judge.

• Work with the department and HR to ensure consistency in the application process.

• Interview prospective and approved judges; provide timely, relevant written feedback to office staff. Serve as advisor to new breed applicants and to approved breed applicants, working with others in the department to ensure necessary consistency of interviews, observations, etc. in this nationwide hobby/profession.

• Recommend changes in show layout, arrangements, sites, and entry limitations. Explain rules, policies, etc., to exhibitors, show committees, superintendents, and show secretaries. Observe conduct of show for rule/policy compliance; suggest helpful cures and advise of fines/warnings where necessary.

• Report electronically to the AKC website the group and BIS results for every event attended.

• Stay current with AKC rules and policies; make suggestions for revisions.

• Review and study breed standards; observe dogs and judging; have discussions with exhibitors, handlers and breeders in order to improve knowledge of each unique breed.

• Ongoing training in person, virtually and online will blend the Executive’s significant dog knowledge with the ability to build positive relationships while de-escalating challenging encounters.

• Passion for success is achieved by educating and nurturing each customer segment.

The salary range for this position is $70,000 - $73,000 /year; however, salary offered may vary depending on skill, experience, job-related knowledge and location.