Benefits Specialist (Work From Home) at American… · Vancouver

Position Overview

We are currently expanding and seeking motivated, service-driven individuals to join our team as Sales & Client Support Representatives. In this role, you will connect with individuals who have requested information about supplemental benefit programs and guide them through available options in a professional and supportive manner.

This opportunity is ideal for someone who enjoys working with people, communicating clearly, and building long-term relationships while working in a flexible environment.

About the Organization

We are an established supplemental benefits provider serving working families across North America for more than six decades. Our organization partners with thousands of labor unions, associations, and member groups to provide access to long-term protection programs designed to continue beyond standard workplace benefits.

With billions in active coverage and strong financial stability ratings, our focus remains on transparency, integrity, and delivering dependable service to the families we support. We pride ourselves on fostering a culture that values growth, mentorship, and professional development.

Key Responsibilities

• Conduct inbound and outbound calls with members who have requested information
• Schedule and host virtual appointments
• Present benefit options clearly and confidently via video conferencing
• Assist with applications and required documentation
• Maintain accurate records and perform quality follow-up
• Participate in ongoing training and leadership development programs

Compensation & Benefits

• Weekly pay with performance-based bonuses (average first-year earnings around $55,000)
• Clear advancement pathways with leadership opportunities
• Flexible scheduling options
• Remote / work-from-home availability
• Residual income opportunities
• Comprehensive health benefits
• Hands-on mentorship and structured onboarding
• Annual incentive travel opportunities for qualifying team members

Qualifications

• Strong communication and interpersonal skills
• Organized, dependable, and self-motivated
• High school diploma required (post-secondary education is an asset)
• Customer service or sales experience is helpful but not required