Resident Programs, Services, and… at American Gold… · Long Beach

Pay status: Non-exempt; hourly

Pay Range: $30.00 - $40.00 per hour

Reports To: President & Chief Executive Officer

Job Summary:

Develops, implements and/or supervises programs and services that are of interest and meaning to American Gold Star Manor residents in order to enhance their lives and exceed their active aging lifestyle expectations. Directs the work of the Resident Services Coordinator. Works with other staff to manage and/or supervise resident programs and services including all program providers, volunteers, students (fieldwork, internships, etc.) where applicable. Assists with resident related special events, transportation and community engagement.

This position is at-will, meaning employment may be terminated at any time, with or without cause or advance notice, by either the employee or American Gold Star Manor, subject to applicable law. Employment is contingent upon successful completion of required background record checks, consistent with applicable law.

Supervisory Responsibilities:

• Resident Services Coordinator.

Duties and Responsibilities:

The duties and responsibilities listed below are representative of the essential functions of this position. This list is not intended to be exhaustive, and other duties may be assigned consistent with the nature of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

• Researches, evaluates, approves, develops and modifies residential community events, programs and other services, according to resident interests (based off resident needs assessment focused on “domains of living and learning”).
• Prepares and publishes an engaging and creative monthly program calendar which incorporates community events and programs.
• Manages all aspects of residential programs, services and events.
• Engages and motivates residents resulting in program participation.
• Contributes to community growth by participating in community networking, promotional events and meeting with community partners (including local University personnel).
• Engages in community public relations including collaboration with private and corporate public relations and community outreach.
• Manages departmental needs and goals within department budgets.
• Recruits, researches, prepares schedules, and supervises program providers, students, volunteers, and vendors.
• Coordinates and manages community resident transportation, including scheduling of outside events.
• Recruits, approves, trains, and manages volunteers where applicable.
• May perform other duties as needed and/or assigned.
• Able to clearly present information through verbal and written communications (English language required).
• Can accurately communicate, providing the necessary level of detail as required.
• Demonstrates a positive attitude and fosters a team-oriented work environment.
• Coordinate work schedule in accordance with the organizational needs.
• Attend regular staff meetings and other meetings as assigned.
• Reads emails daily and responds in a timely manner.
• Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues, and complete performance expectations as guided by management.
• Demonstrated ability to use independent judgment and discretion in making decisions designed to achieve organizational expectations and goals for the community.
• Able to operate standard office equipment.
• Ability to effectively utilize technology including use of computers, iPad/Tablet, internet access, email, social media, and Microsoft Office suite of programs.
• Availability to work occasional evenings and weekends for events as needed. Schedule may vary and may include evenings, weekends, and holidays based on operational needs.

Qualifications:

Minimum:

• Possess a college degree (undergraduate, Post-baccalaureate, or Master’s) from a nationally accredited College or University.
• Have more than 1,000 hours of work experience within the recreation profession.

Preferred:

• Possess a college degree (undergraduate, Post-baccalaureate, or Master’s) in Recreation Therapy/Therapeutic Recreation from a nationally accredited College or University.
• Hold a current Recreation Therapist credential (either California RTC or National NCTRC).
• Have 3 to 5 years, worth of paid work experience within the RT/TR profession, preferably within a residential care setting with older adults, or within a clinical setting with older adults.

Physical Requirements:

The physical requirements described here are representative of those that must be met to successfully perform the essential functions of this position, with or without reasonable accommodation.

• Must be able to sit for long periods of time performing administrative and computer work.
• Prolonged periods standing, bending, sitting, kneeling, and walking.
• Must be physically able to climb stairs, and traverse uneven ground.
• Must be able to lift up to 40 pounds at a time.
• Work in an enclosed office environment and outside in varying temperature and weather conditions.

Pay: $30.00 - $40.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Application Question(s):

• How many hours of work experience do you have within the recreation profession?
• Do you hold a current Recreation Therapist credential (either California RTC or National NCTRC).

Education:

• Bachelor's (Required)

Work Location: In person