Senior Product Designer at American Express in New York, NY

Senior Product Designer

Location: New York, NY, United States

About the Team

The Design Experience Frameworks (DXF) team helps shape and scale the frameworks, tools, standards, and systems that enable design teams to create high-quality digital experiences.

Working across Design, Product, Engineering, Brand, and other partners, the team translates creative direction and visual identity into practical resources that designers can use in their day-to-day work. This includes evolving the visual foundations of our digital experiences while exploring new tools and approaches that help teams move rapidly from ideas to prototypes.

About the Role

We’re looking for a highly skilled Product Designer specializing in Visual Design and Motion Design to contribute to the evolution of our digital visual identity and the tools and systems that bring it to life.

This is a hands-on craft role for a designer with exceptional visual instincts who can translate creative direction into thoughtful, polished, and reusable design assets. You’ll contribute visual and motion concepts that can be incorporated into design systems, standards, toolkits, and other resources used by designers across the organization.

You’ll help turn the strongest explorations into cohesive visual languages, standards, and reusable resources that designers can apply across digital products. Alongside this work, you’ll contribute to select product design initiatives where additional design capacity or visual expertise is needed. You should be comfortable working across the product design process—from early concepts and flows through prototyping and high-fidelity execution—while balancing user needs, business goals, system patterns, and technical constraints.

You’ll also explore how emerging technologies like AI can enable new ways of designing, contributing to prototypes and toolkits that help designers move rapidly from ideas to tangible experience concepts.

The ideal candidate combines outstanding visual craft with strong product-design fundamentals. You’re comfortable exploring new creative territory with direct feedback from leadership and able to conduct external analysis to generate a catalogue of high-fidelity ideas for consideration, which have potential become into practical, scalable assets that other designers can use.

What You’ll Do

• Explore new visual territories through hands-on design, experimenting with composition, typography, iconography, graphic elements, motion, interaction, and other forms of digital expression.
• Create high-fidelity visuals and prototypes using existing Brand elements, including iconography, UI animations, transitions, and other expressive product elements, with the craft and consistency needed to scale them into larger systems.
• Translate creative direction and design principles into polished, reusable artifacts that can become part of design standards, systems, libraries, and toolkits.
• Develop high-fidelity prototypes that demonstrate how new visual and motion ideas behave in real product experiences—not just as standalone assets.
• Contribute to fast-paced end-to-end product design initiatives as a lead or partner, working from early concepts and UX flows through prototyping and polished UI while applying a particularly strong visual point of view.
• Work within established design systems and UX patterns while identifying opportunities to improve their visual quality, consistency, and expression.
• Explore emerging tools and technologies, including AI-enabled workflows, that can help designers ideate, prototype, and communicate ideas more quickly.
• Collaborate closely with Design, Product, Engineering, Brand, and other partners to understand requirements and constraints, present design rationale, and incorporate feedback without losing the quality of the work.

What You’ll Bring

• 5-7 years of relevant product design experience, with a portfolio demonstrating exceptional visual craft alongside strong product design fundamentals.
• Strong motion and interaction craft, including UI animation, transitions, micro interactions, and expressive product moments.
• Ability to create visually immersive and interaction rich prototypes, utilizing iconography, illustrations, photography and branded interface elements, not only compose experiences from existing design-system components.
• Strong motion and interaction design capabilities, with the ability to use motion intentionally to improve digital experiences and communicate interaction behavior.
• Expert knowledge of Figma and experience creating high-fidelity product designs and prototypes.
• Experience using Figma Motion and/or AfterEffects with Lottie to create shippable interactions and interface animations.
• Experience working with design systems, libraries, patterns, or other reusable design frameworks.
• A deep understanding of user-centered design methodologies and the ability to balance visual expression with usability, accessibility, product requirements, and technical constraints.
• Ability to communicate design rationale and present creative work effectively to design and cross-functional partners.
• Curiosity about emerging design technologies and new approaches to rapid ideation and prototyping.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.