Engineering Operations Technician, DCC… at Amazon Web… · Hamlet

Summary: Amazon Web Services (AWS) operates the global cloud infrastructure that supports customers and businesses worldwide. The Engineering Operations Technician will maintain, operate, and troubleshoot mission-critical data center electrical, mechanical, fire/life safety, and facility systems while supporting reliability, equipment maintenance, rack operations, contractors, and site projects.

Responsibilities:
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations
- Role may support more than one location/site

Required Qualifications:
- 1+ years of Microsoft Office products and applications experience
- Work flexible schedule including weekends, nights, and holidays
- 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

Preferred Qualifications:
- 2+ years of data center engineering experience
- Experience reading and writing procedures, technical documents, and engineering drawings
- Associate's degree in related field, or technical degree in related field

Required Skills: Electrical Facilities Maintenance, Mechanical Facilities Maintenance, Microsoft Office, Data Center Engineering, Engineering Drawings

Benefits: Lump sum stipend will be provided to eligible candidates who relocate for this position., Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching., Employee-led and company-sponsored affinity groups promote inclusion., Endless knowledge-sharing, mentorship, and other career-advancing resources., Flexibility as part of our working culture.