Engineering Operation Technician, DCC… at Amazon Web… · New…

Summary: Amazon Web Services (AWS) operates global cloud infrastructure and data centers that support reliable access to its customers' technology services. The Engineering Operations Technician will maintain, operate, and troubleshoot mission-critical electrical and mechanical data center equipment, monitor facility systems, support installations and repairs, and coordinate work with contractors and vendors.

Responsibilities:
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations
- Role may support more than one location/site

Required Qualifications:
- Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
- • Regularly lift and/or move up to 39 pounds independently
- • Participate in group lifts for 40+ pounds
- • Maintain balance and perform construction tasks while on a ladder
- • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- • Work in an environment requiring provided ear protection
- • Ability to travel to or commute between data center locations as needed
- • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- • Travel frequency will vary based on business needs and operational status of assigned facility
- Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
- • 1+ years of Microsoft Office products and applications experience, or Bachelor's degree
- • Work flexible schedule including weekends, nights, and holidays
- • 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities

Preferred Qualifications:
- • 2+ years of data center engineering experience
- • Experience reading and writing procedures, technical documents, and engineering drawings
- • Associate's degree in related field, or technical degree in related field

Required Skills: Microsoft Office, Electrical Facilities Maintenance, Mechanical Facilities Maintenance, Data Center Engineering, Engineering Drawings

Benefits: Lump sum stipend will be provided to eligible candidates who relocate for this position., Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.