Engineering Operation Technician at Amazon Web… · Berwick

Summary: Amazon Web Services (AWS) is seeking a Data Center Engineering Technician to maintain mission-critical technology infrastructure. This role involves troubleshooting electrical and mechanical equipment, ensuring operational reliability, and collaborating with a diverse team to support AWS data centers. Responsibilities: - Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability - Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA) - Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion - On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation - Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations - Role may support more than one location/site Required Qualifications: - 1+ years of electrical or mechanical experience - 1+ years' experience with Microsoft Office products - Ability to work on a flexible schedule including days, nights, and/or weekends - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs - Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability - Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA) - Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion - On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation - Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations - Role may support more than one location/site - Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: Regularly lift and/or move up to 39 pounds independently, Participate in group lifts for 40+ pounds, Maintain balance and perform construction tasks while on a ladder, Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position, Work in an environment requiring provided ear protection Preferred Qualifications: - 2+ years of data center engineering experience - Technical (Military/Trade School) training - Associate or higher education in related field Required Skills: Electrical equipment troubleshooting, Mechanical equipment troubleshooting, Stand-by diesel generators, Fuel systems, Three phase electrical systems, Switchgear, UPS units, PDUs, Wet cell batteries, CRAHU units, Centrifugal chillers, Cooling towers, Water chemical systems, Air handlers, Pumps, Motors, Fire/life safety equipment, Building Management Systems (BMS), Electrical Power Management System (EPMS), Preventative maintenance (PM), Microsoft Office Benefits: Lump sum stipend will be provided to eligible candidates who relocate for this position., Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.