Process Assistant

Summary: Amazon is a leading global company that delivers millions of packages to customers daily. In this role as a Process Assistant, you will support and motivate team members while managing safety, quality, and productivity to ensure customer delivery promises are met. Responsibilities: - Support, mentor, and motivate others - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives Required Qualifications: - At least 18 years old, and authorized to work in the United States - Able to work 40 hours/week, and overtime as required - Able to lift 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) - 1+ years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Work 40 hours/week, and overtime as required - Are 18 years of age or older Preferred Qualifications: - 1+ year of leadership experience directly managing others - 1+ year working in a like environment (manufacturing/distribution/warehousing/retail) - Experience with performance metrics and lean process improvement - Excellent written and verbal communication and interpersonal skills to coach, train and assist team members Required Skills: Microsoft Office, Performance Metrics, Lean Process Improvement, Manufacturing, Distribution, Warehousing, Retail, Coaching, Training Benefits: EAP, Mental Health Support, Medical Advice Line, 401(k) matching